Channel Account Manager

About Smarsh

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Employment Type: Full-Time

Summary

Smarsh is seeking an experienced Channel Account Manager to join our team. In this role, you will be responsible for developing and executing channel partner strategies to drive revenue growth and expand our market presence. The ideal candidate will have a strong background in sales, channel management, and experience working with key UC, CX and mobile platform providers and Value-Added Resellers (VARs).

How You Will Contribute

• Responsible for developing and executing sales strategies to achieve assigned revenue targets and grow market share for Smarsh solutions within the channel partner ecosystem.
• Sales and relationship lead for specific partners, responsible for building and maintaining strong relationships and establishing regular meeting cadence, check-ins with key partner stakeholders.
• Identify and recruit new partners to expand market reach, create new business opportunities and grow pipeline & revenue opportunities for Smarsh.
• Work with partner teams to create and execute sales go-to-market plans designed to generate customer leads and increase awareness of Smarsh customer value within partner sales teams.
• Provide regular Smarsh product updates and training for partner sales and engineering teams, enabling them to stay up to date regarding latest innovations and solutions they can market.
• Collaborate with cross-functional teams, including pre-sales, partner success, engineering and support to ensure successful partner on-boarding implementation of Smarsh solutions.
• Represent Smarsh at industry events, tradeshows, and partner meetings to promote our solutions, build relationships and generate revenue opportunities.
• Stay informed about industry trends, competitive landscape, and emerging technologies to effectively position our solutions.
• Provide regular updates and reports on sales activities, pipeline, and forecasts.

What You Will Bring

• Bachelor’s degree in Business, Marketing, or related field.
• Demonstrated success in selling to and through channel partners, with a track record of achieving sales targets in a partner sell-through model.
• Proven experience in sales, with a focus on collaboration and/or mobile solutions including UC and CX platforms (MS Teams, Cisco/Webex, Zoom, Five9, 8x8, Genesys, RingCentral).
• Strong understanding of the collaboration technology industry and market dynamics.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Willingness to travel as needed to meet with partners and clients and attend key industry events.

What We Offer

• Competitive salary and performance-based incentives
• Comprehensive health benefits package
• Opportunities for professional growth and development
• Collaborative and inclusive work culture

Salary Range: $109,000 - $140,000 a year

The above range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.

Don't meet every requirement? Apply anyway.