Partner Customer Success Manager
VantaFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should have 1-3 years of experience in sales, partnerships, or business development, with familiarity in channel sales or partner management being a plus. Exceptional communication and interpersonal skills are necessary, along with a proven ability to meet KPIs in lead generation or partner engagement. Strong organizational skills, a detail-oriented mindset, and proficiency in CRM software like Salesforce and sales engagement tools are required. The ideal candidate is a highly motivated self-starter, resilient, adaptable, and passionate about technology, partnerships, and customer success.
The Channel Sales Associate will identify, qualify, and onboard potential channel partners, providing them with the necessary tools, resources, and training to drive sales success. This role involves creating and executing multi-touch outreach campaigns via email, phone, and social selling to generate qualified leads and working closely with the sales team for seamless opportunity transitions. Responsibilities also include maintaining and updating Salesforce with accurate data and providing regular reports on key metrics such as lead conversion rates and partner performance.
Business management platform for beauty services
Boulevard provides a business management platform specifically designed for service-based businesses in the beauty and wellness industry. The platform includes tools for booking appointments, managing inventory, and enhancing customer interactions through features like customizable intake forms, two-way messaging, self-check-in, and automated arrival alerts. It allows businesses to create detailed client profiles that track past visits and purchases, enabling personalized service and stronger client relationships. Boulevard's one-tap tipping feature encourages upsells and pre-bookings, while its Software as a Service (SaaS) model charges clients a subscription fee for access. The platform is recognized for its user-friendly design and effectiveness in improving operational efficiency, setting it apart from competitors.