Director of Sales, Amazon Connect

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

The Director of Sales should possess a proven sales leadership background, ideally from the contact center or telephony ecosystem, with demonstrated drive, strong energy, thought leadership, and initiative. Strong experience in building and scaling sales teams and go-to-market plans is essential, along with a deep understanding of AI, Amazon, and Salesforce technologies, particularly Amazon Connect and Service Cloud Voice.

Responsibilities

This role will aggressively engage the Amazon Connect and AWS sales and partner teams to drive sales opportunities and pipeline, building and scaling a best-in-class sales organization to support Amazon’s growth. The Director of Sales will cultivate and expand partnerships with Amazon executives and teams, engage with Amazon Connect overlays and SEs, and work closely with NeuraFlash’s CEO, SVP of Sales, and marketing team to align the Amazon Connect sales and growth strategy and achieve sales and Amazon partner objectives.

Skills

Amazon Connect

AWS

Sales Leadership

Go-to-Market Strategy

AI and Generative AI Technologies

Sales Team Building

Customer Engagement

NeuraFlash

AI-powered CRM solutions for businesses

About NeuraFlash

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.

Boston, MassachusettsHeadquarters

2016Year Founded

$2.2MTotal Funding

DEBT_PPCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.

Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.

Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

Differentiation

NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.

The company offers tailored solutions, partnering with major firms like Macy's for implementation.

NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

Upsides

Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.

Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.

The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

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