Director of Sales - Amazon Connect

Position Overview

NeuraFlash, a fast-growing, innovative consulting/product partner of Amazon and Salesforce, is seeking a Director of Sales and leader to build out and scale our Amazon Connect sales team and practice. This is a significant opportunity to build a best-in-class sales team and go-to-market plan for a highly differentiated brand in an incredibly hot space: AI, Amazon, and Salesforce.

The key responsibility of the role will be to aggressively engage the Amazon Connect and AWS sales and partner teams to drive sales opportunities and pipeline. Subsequently, the role will involve building out a best-in-class sales organization to support Amazon as we scale.

This role will engage and partner with the entire NeuraFlash leadership team across Marketing, Sales, Sales Engineering, Product Management, Managed Services, Services Delivery, and HR. Cross-company engagement and collaboration will be essential as the goal is to capitalize on an immense opportunity with Amazon, move quickly, and dominate the Amazon Connect market.

Why NeuraFlash

At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce, and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash is the place for you.

With our extensive experience in contact centers, AI, bots, digital channels, Amazon Connect, Workforce Engagement, and Service Cloud Voice, as well as having limited competition, we have everything in place to achieve our aggressive growth goals.

The ideal candidate will thrive in an entrepreneurial, high-energy, complex, and dynamic environment. We are looking for a proven sales leader, ideally from the contact center/telephony ecosystem, with great drive, strong energy, thought leadership, and initiative to motivate team performance, growth, and sales.

We are building an awesome company, and this is a very strategic role at NeuraFlash that will be fully responsible for aligning the Amazon Connect sales and growth strategy and defining and implementing plans to achieve sales and Amazon partner objectives. You will work side-by-side with NeuraFlash’s CEO, SVP of Sales, and marketing team to plan and execute on the key goals for FY2026 and beyond.

Key Role Responsibilities

• Build and leverage your Amazon Connect Sales network as well as Salesforce (focused on voice) to drive sales and pipeline with Amazon Connect and Service Cloud Voice.
• Become the go-to partner for the Amazon Connect team and Amazon customers.
• Cultivate and expand our awareness and business partnership with Amazon Executives, Account Execs, Amazon Connect Overlays, SEs, and Amazon product leadership.
• Engage and partner with the entire NeuraFlash leadership team.

Requirements

• Proven sales leadership experience, ideally within the contact center/telephony ecosystem.
• Strong drive, energy, and initiative.
• Demonstrated ability to motivate team performance, growth, and sales.
• Experience in building and scaling sales teams and go-to-market plans.
• Ability to thrive in an entrepreneurial, high-energy, complex, and dynamic environment.
• Thought leadership in the AI, Amazon, and Salesforce space.

Application Instructions

• [Specific application instructions would typically go here, e.g., "To apply, please submit your resume and cover letter to [email protected]"]

Company Information

• Company: NeuraFlash
• Focus: AI, Amazon, Salesforce Innovation, Agentforce, Amazon Connect, Service Cloud Voice
• Status: Fast-growing, innovative consulting/product partner.
• Recognition: Salesforce's #1 partner for Agentforce.