[Remote] Regional Channel Manager at Zoom

California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, UCaaS, CCaaS, Communication TechnologyIndustries

Requirements

Candidates must have over 5 years of experience in a Channel Role, with strong experience in resell and distribution. They should possess expertise in SaaS industry channel partner models, partner program management, and partner development, specifically within UCaaS/CCaaS. Proven experience with AI/RPO, a strong background in the distribution and reseller industry, and the ability to conduct forecasting, pipeline generating activities, and sales discipline are essential. Proficiency in CRM and ERP systems, strong influencing skills to align remote teams, and exceptional time management and strategic/operational planning skills are also required. The role necessitates the ability to be in the region 4-5 days per week to work with partners.

Responsibilities

The Regional Channel Manager will collaborate with Zoom's top partners across the Central United States, advocating for the Zoom platform's capabilities to enhance partner customer productivity, collaboration, and mobility. Responsibilities include enabling partners to sell Zoom platform solutions to new and existing customers, developing and maintaining relationships with key partner decision-makers, and collaborating with internal teams to execute sales strategies. The role involves aligning with Zoom Sales Leaders to ensure partners provide value and grow their business, conducting product demonstrations and presentations, and developing standardized sales methodologies for partners. Additionally, the manager will be responsible for forecasting, tracking key account metrics, identifying trends, and demonstrating exceptional customer service.

Skills

Channel Sales

Partner Management

SaaS

UCaaS

CCaaS

RPO

Sales Strategy

Forecasting

Customer Service

Product Demonstration

Relationship Management

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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