Support Specialist
Grow TherapySalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Transportation, Logistics, TechnologyIndustries
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for the Carrier Support Specialist position?
This information is not specified in the job description.
Is this a remote position or does it require office work?
This information is not specified in the job description.
What skills are required for the Carrier Support Specialist role?
Required skills include customer service skills, tracking experience, proficiency with communication tools like RingCentral, ARRIVEnow, email, and Slack, and the ability to accurately enter and update information in tracking software. Understanding of transportation industry principles is desired.
What is the company culture like at Arrive Logistics?
Arrive Logistics has an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment, with a focus on customer obsession.
What makes a strong candidate for this Carrier Support Specialist role?
A strong candidate will have strong customer service skills, tracking experience, proficiency with tools like RingCentral and ARRIVEnow, and the ability to collaborate with carriers and internal teams while demonstrating assertiveness in issue resolution.
Arrive Logistics
Freight brokerage and logistics solutions provider
About Arrive Logistics
Arrive Logistics connects shippers needing to transport goods with carriers that provide the transportation services. They offer various shipping solutions, including Less Than Truckload (LTL) and Temperature Controlled shipping, tailored to meet the specific needs of their clients. The company stands out from competitors by leveraging advanced technology for real-time tracking and efficient operations, supported by a skilled team. Arrive Logistics aims to deliver exceptional service and strategic value to clients while helping them save time and money.
Austin, TexasHeadquarters
2014Year Founded
$325.9MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Automotive & TransportationIndustries
1,001-5,000Employees
Benefits
Uncapped earning potential
Matching 401(k)
World class training program
Nationally recognized company culture
Incredible sales contests
Risks
Increased competition from AI-driven logistics firms threatens market share.
Rapid expansion may strain management resources and operational efficiency.
Volatile weather conditions pose challenges to delivery schedules and costs.
Differentiation
Arrive Logistics leverages advanced technology for real-time tracking and efficiency.
The company offers a wide range of shipping solutions, including LTL and intermodal.
Arrive's focus on customized logistics solutions sets it apart from competitors.
Upsides
Opening of Guadalajara office enhances cross-border logistics capabilities.
Recognition as a Top Carrier boosts industry reputation and client trust.
Expansion to Columbus and Tampa indicates strategic growth in key markets.
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