[Remote] Dispatch Operations Associate (West Coast) at Voltus

Remote

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, Utilities, Clean TechIndustries

Requirements

Located in U.S. Pacific or Mountain time zones
Availability for 8-hour weekday shifts between 9am - 5pm PT and occasional spot coverage
Reliable and available for a 24/7 shift-based role
Bright, gritty, and good
Operations-minded
Ambitious and willing to learn quickly
Strong communicator
Self-motivated with bias for action
Disciplined
Well organized
Detail-oriented
Strong computer skills: comfortable working with a variety of web-based tools
Fluency in at least one of Google Sheets, Python, and/or SQL

Responsibilities

Primary Responsibilities
Maintain a state of readiness to receive dispatches from grid operators and utilities
Become an expert in executing dispatches across grid operator and utility programs
Maximize customer participation in dispatches through a dispatch management process that makes customer participation simple and successful
Lead seamless internal communication during dispatches, leveraging other internal team members in support of the shared goal for flawless dispatches
Capture lessons learned following a dispatch. Track and follow through on any customer inquiries or issues
Facilitate the daily transition from the day time and overnight teams
Leverage data to identify, diagnose and resolve customer performance issues. Maintain a repository of best practices and lessons learned that can be applied to improve dispatch performance over time
Secondary Responsibilities
Ensure swift diagnosis, action, and resolution on lessons learned coming out of each dispatch. Collaborate across internal and external stakeholder groups to drive efficient and thoughtful action
Support process documentation, internal and external, stakeholder communications, and customer readiness
Work cross functionally to ensure key program milestones are complete ahead of season start dates
Create and deliver seasonal communications to customers in partnership with Voltus's Customer Success team
Take ownership of reporting tools and ad hoc analysis projects
Assist in the operation of grid operator and utility programs in the CAISO territory
Assist in the operation of Voltus’ market testing processes

Skills

Key technologies and capabilities for this role

Dispatch OperationsDistributed Energy ResourcesGrid Operator ProgramsUtility ProgramsCustomer EngagementProcess OptimizationShift Management

Questions & Answers

Common questions about this position

Is this role remote?

Yes, this role is remote with no commute required. Candidates must be in U.S. Pacific or Mountain time zones and work 8-hour weekday shifts between 9am - 5pm PT with occasional spot coverage.

What are the shift requirements for this position?

The role is shift-based in a 24/7 team, requiring availability for 8-hour weekday shifts between 9am - 5pm PT, with candidates in U.S. Pacific or Mountain time zones for evening coverage and occasional spot coverage.

What skills are required for the Dispatch Operations Associate role?

Key skills include maintaining readiness for dispatches, expertise in executing dispatches across grid programs, maximizing customer participation, leading internal communications, capturing lessons learned, leveraging data to resolve issues, and facilitating team transitions.

What is the team culture like at Voltus?

The team is exceptional, laser-focused on combating the climate crisis through flawless dispatches, with a collaborative environment involving cross-functional work, process improvement, and support for decarbonizing the electric grid.

What makes a strong candidate for this role?

Strong candidates are passionate about grid decarbonization, reliable for shift-based work in Pacific or Mountain time zones, and skilled in dispatch execution, customer management, data analysis, and cross-team collaboration.

Voltus

Manages virtual power plants and demand response

About Voltus

Voltus operates in the energy sector by managing virtual power plants and distributed energy resources (DERs). The company helps clients, including businesses and homeowners, reduce their energy use during peak demand times, which is known as demand response. This process not only helps prevent blackouts but also allows clients to earn money and save on energy costs through various payment mechanisms. Voltus has a strong track record, managing 5.8 gigawatts of DERs and executing over 7,500 dispatches to maintain grid stability. With 60 different programs available, clients can optimize their energy usage and financial returns. Voltus stands out from competitors by focusing on demand response and providing tangible financial benefits to its clients. The goal of Voltus is to contribute to a more sustainable and reliable energy future.

San Francisco, CaliforniaHeadquarters

2016Year Founded

$161.6MTotal Funding

SPAC_PRIVATE_PLACEMENTCompany Stage

Energy, Social ImpactIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Phone/Internet Stipend

Risks

Increased competition from other virtual power plant operators like CPower.

AI integration may face data privacy and security challenges, leading to scrutiny.

Partnerships may expose Voltus to risks from partners' financial stability and reliability.

Differentiation

Voltus operates 5.8 GW of distributed energy resources, showcasing significant market presence.

The company offers 60 programs optimizing energy usage and financial returns for clients.

Voltus's AI Adjuster maximizes demand response revenue through real-time load flexibility predictions.

Upsides

Partnerships with Sparkion enhance energy storage benefits for EV charging.

Expansion into residential markets increases demand response services in new territories.

Strategic advisory from Neil Chatterjee strengthens regulatory navigation and market opportunities.

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