Business Support Specialist at Abbott

Shinjuku-ku, Tokyo, Japan

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

High School Diploma / GED
Minimum 1 year experience

Responsibilities

Process sales and invoices so that customer orders are dispatched, invoiced, and paid accurately and on time
Draft more complex sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements
Make more complex calculations to accurately compile and report statistics
Perform background research on customer accounts, prospects, competitors, and industry trends to support the sales team’s activities
Answer more complex, difficult, or escalated internal and customer enquiries on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately
Communicate with staff from other areas in the organisation, such as production, warehouse, transport, or distribution, to confirm the status of orders and resolve customer complaints
Use databases or other computerized systems to maintain up-to-date customer records, to track the status of orders and deliveries, to maintain sales commission and expense records, and to generate sales reports and statistics

Skills

Invoice Processing

Sales Documentation

Sales Reporting

Customer Service

Database Management

Order Tracking

Market Research

Administrative Support

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees