[Remote] Team Lead (Support Tools) at Neon

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Customer Support Software, Internal Tools, Support TechnologyIndustries

Skills

Key technologies and capabilities for this role

Tool DevelopmentData VisualizationAutomationInternal Application DesignDashboard DevelopmentSystem IntegrationCustomer Support ToolsTeam LeadershipMentoringCross-Functional Collaboration

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for this role?

This information is not specified in the job description.

What technical skills are required for this position?

The role requires full-stack development experience with a strong focus on backend engineering (e.g., Golang, APIs, databases), knowledge of data visualization and reporting tools, and proficiency in front-end frameworks like React is a plus. Additionally, experience building internal tools or enterprise applications is needed.

What experience is required for the Team Lead role?

Candidates need 5+ years of experience in software engineering, with at least 1 year in a leadership role, strong understanding of UX principles, excellent communication skills, experience building internal tools, and familiarity with customer support workflows.

What does the role involve in terms of team leadership?

You will lead and mentor a small team of engineers focused on building internal tooling for the support organization, collaborate across teams like Engineering, Product, and Support, and shape the technical roadmap for support tools.

Neon

Serverless Postgres solution for developers

About Neon

Neon.tech offers a serverless Postgres solution that allows developers to launch a fully managed Postgres instance with a single command. Its unique feature is the separation of storage and compute, enabling on-demand scalability and quick cold starts in under 3 seconds. This focus on ease of use and efficiency sets Neon.tech apart from competitors in the cloud computing market. The company's goal is to simplify database management for developers while providing a flexible, subscription-based pricing model.

Menlo Park, CaliforniaHeadquarters

2021Year Founded

$121.6MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

51-200Employees