Business Operations Manager at Instawork

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Online Labor Marketplace, Artificial IntelligenceIndustries

Requirements

Candidates should have over 5 years of experience in fast-paced environments such as business operations, strategy, consulting, investment banking, venture building, or startup leadership. A proven ability to take initiatives from inception to completion, including strategy setting, demand validation, and execution, is essential. Proficiency in analytical tools like Excel/Sheets, SQL, and BI tools, along with strong communication and influence skills, is required. An entrepreneurial mindset with resourcefulness and a bias for action is also necessary.

Responsibilities

The Business Operations Manager will incubate new businesses and initiatives, acting as an internal founder to identify, test, and scale opportunities. This role involves operating across all levels, from data modeling and analysis to pitching new growth strategies to executives and gathering user feedback. Responsibilities include building and scaling operating systems by designing metrics, cadences, and workflows to ensure company alignment and effective execution. The manager will also drive cross-functional execution by collaborating with product, sales, marketing, and operations teams to achieve ambitious goals and act as a force multiplier by bringing clarity, energy, and speed to high-priority company challenges.

Skills

Business Operations

Strategy

Execution

Analytical Skills

Excel

SQL

BI Tools

Communication

Influence

Problem-Solving

Workflow Automation

Instawork

Connects businesses with vetted hourly workers

About Instawork

Instawork connects businesses with over 5 million vetted short-term, seasonal, and temp-to-hire workers through its online platform. It primarily serves companies looking for hourly workers, offering a solution that is more efficient than traditional staffing agencies. The platform features an intelligent matching system that pairs businesses with suitable workers from its extensive database, supported by a rigorous vetting process to ensure reliability. This has led to a high demand for Instawork's workers, with 93% of businesses wanting them to return and a low 2% no-show rate. Businesses can view worker profiles and experience before they pick up shifts, and those looking for full-time employees can also search and hire from the database. Instawork generates revenue by charging businesses for connecting them with workers, and its importance grew during the pandemic, solidifying its market position.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$144MTotal Funding

SERIES_DCompany Stage

Consulting, Consumer SoftwareIndustries

1,001-5,000Employees