Sales Development Representative, Enterprise SaaS
SamsungFull Time
Entry Level & New Grad, Junior (1 to 2 years)
Candidates should have 1-3 years of experience in a BDR, SDR, or lead generation role, preferably in B2B SaaS. Strong communication skills are essential for crafting engaging outreach and conducting discovery conversations. Experience with marketing automation platforms like HubSpot, Marketo, or Pardot, and CRM systems such as Salesforce or HubSpot CRM is required. The ability to analyze lead engagement data, campaign performance, and pipeline progression to optimize outreach is necessary. A collaborative team player with an understanding of marketing funnels, lead nurturing, and demand generation principles is preferred. Experience with personalized outbound prospecting via email, LinkedIn, and phone, along with strong organizational skills to manage multiple campaigns and follow-ups, is also required.
The Business Development Representative will qualify inbound leads from marketing campaigns to assess sales readiness and ensure high-quality prospects enter the pipeline. They will facilitate next steps for leads through marketing nurtures or continued outreach and execute outbound prospecting tied to marketing campaigns, including event follow-ups and ABM outreach. Attending industry events and trade shows to engage with prospects and support lead generation is part of the role. Responsibilities include monitoring performance metrics such as lead conversion rates and pipeline progression, collaborating with sales teams for seamless lead handoff and feedback, and leveraging CRM tools to track and manage leads efficiently. Maintaining accurate CRM records, supporting process improvements for lead nurturing and routing, and providing feedback on lead quality and messaging effectiveness are also key duties. Developing a deep understanding of dispensary operator challenges and workflows to act as a trusted advisor is expected.
Technology solutions for cannabis dispensaries
Dutchie provides technology solutions tailored for the cannabis industry, focusing on both medicinal and recreational dispensaries. Their product offerings include Point of Sale (POS) systems, e-commerce platforms, payment solutions, and insurance services, all designed to help dispensaries manage operations, comply with regulations, and enhance customer experiences. The POS systems, previously known as LeafLogix and Greenbits, facilitate smooth transactions while ensuring adherence to local laws. The e-commerce platform allows customers to conveniently order cannabis products for delivery or pickup. Dutchie's business model is based on software as a service (SaaS), charging dispensaries a subscription fee and earning revenue through transaction fees. The company's goal is to make cannabis safe and accessible for everyone, emphasizing compliance and legality in all operations, while also supporting social change initiatives like the Last Prisoner Project.