Business Analyst - Success Acceleration Services at SailPoint

Pune, Maharashtra, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Identity Security, Technology, CybersecurityIndustries

Requirements

2 years' experience working as a business analyst or administrative position demonstrating a high degree of productivity and effectiveness
Proven ability to coordinate between cross-functional teams, driving collaboration and resolving conflicts to maintain project/program momentum
Experience working with external stakeholders, for example communicating via email or CRM tools
Demonstrated ability to manage multiple tasks simultaneously and to resolve scheduling and other conflicts to meet all deadlines
Highly self-driven and motivated with a strong work ethic & initiative
Ability to work effectively in diverse teams, with an awareness of diverse cultural nuances and communication styles
Ability to understand client needs, manage expectations, and deliver solutions that align with business objectives
Excellent written and verbal communication skills, and ability to comprehensively and clearly present strategic issues and solutions
Experience with spreadsheet software like Microsoft Excel and Smartsheet (strong plus)
Experience with Salesforce and ServiceNow (plus)
Proven skills at cultivating strong working relationships and working well within a team to learn and share knowledge
Collaborate with stakeholders

Responsibilities

Work with the SASP team to provide day-to-day insights and support for Services and delivery
Work with CRM and PSA tools to keep records up to date, forecast accurately, and provide Services delivery governance ensuring operations run smoothly
Delve into understanding SailPoint's offerings, organizational structure, and team dynamics (first 30 days)
Familiarize with project management and CRM-type tools alongside understanding best practices
Shadow ongoing Business Analyst activities
Take full ownership of administrative tasks and perform them independently (by 90 days)
Develop a keen sense of current administrative tasks, ensuring clear boundaries between must-haves and nice-to-haves (by 6 months)
Build and maintain strong relationships within and outside of the SAS Team
Point out areas of improvement in current processes, propose ideas, and collaborate with team members on internal & external initiatives
Serve as the primary point of contact for administrative requests (by 6 months)
Mentor new resources and grow team capability while managing own tasks (by 1 year)
Create and maintain various knowledge bases to support Program development on an ad-hoc basis (by 1 year)

Skills

Key technologies and capabilities for this role

CRMPSAProject ManagementForecastingBusiness AnalysisAdministrative TasksData Governance

Questions & Answers

Common questions about this position

What salary can I expect for this Business Analyst role?

This information is not specified in the job description.

Is this Business Analyst position remote or does it require office work?

This information is not specified in the job description.

What experience and skills are required for this role?

The role requires 2 years' experience as a business analyst or in an administrative position with high productivity, plus proven ability to coordinate between cross-functional teams, driving collaboration and resolving issues. Strong motivation, responsibility, positive attitude, high energy, and attention to detail are also needed.

What does the career roadmap look like for this position?

In 30 days, you'll learn SailPoint's offerings and tools; by 90 days, own administrative tasks; at 6 months, build relationships and propose improvements; and by 1 year, mentor others and manage knowledge bases.

What makes a strong candidate for this Business Analyst role?

Strong candidates have 2+ years in business analysis or admin roles with high productivity, cross-functional coordination skills, and personal traits like motivation, responsibility, positive attitude, high energy, and attention to detail.

SailPoint

Provides identity security solutions for enterprises

About SailPoint

SailPoint provides identity security solutions that help organizations manage and protect digital identities. Its main products, including IdentityIQ, IdentityNow, and File Access Manager, assist businesses in ensuring compliance with regulations, reducing risks, and controlling access to sensitive information. These products work by giving organizations visibility into who has access to what data, allowing them to manage permissions effectively. SailPoint stands out from competitors by utilizing advanced technologies like artificial intelligence and machine learning to enhance its identity governance capabilities. The company's goal is to be a trusted partner for enterprises in navigating the complexities of identity security, ensuring that they can securely manage access to their critical information.

Austin, TexasHeadquarters

2004Year Founded

$20.7MTotal Funding

IPOCompany Stage

Cybersecurity, AI & Machine LearningIndustries

1,001-5,000Employees

Risks

Emerging identity management startups increase competition, potentially eroding market share.

Rapid technological changes may outpace SailPoint's innovation, risking solution obsolescence.

Integration challenges with acquisitions like SecZetta may disrupt services or misalign strategies.

Differentiation

SailPoint specializes in managing and securing digital identities for enterprises.

The company leverages AI and machine learning to enhance identity security solutions.

SailPoint's IdentityIQ provides visibility and control over user access.

Upsides

Growing demand for remote work security boosts SailPoint's remote access management features.

Rising adoption of AI-driven identity analytics aligns with SailPoint's AI capabilities.

Increased regulatory requirements drive demand for SailPoint's identity governance solutions.

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