Bilingual Customer Service Representative (English/Spanish)
Garner HealthFull Time
Junior (1 to 2 years)
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 3M+ endpoints and 1M+ identities worldwide, elevating under-resourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.
Huntress is looking for a talented and passionate Sales Development Representative (SDR) to join our team and support our continued company growth. Our SDRs will identify potential net-new accounts and engage with already qualified accounts to convert them into meetings for our Account Executive sales team. This role requires both outbound cold calling and handling inbound opportunities. You’ll also share our value proposition and promptly answer any questions during the process. Huntress approaches sales as an opportunity to educate our partners through the value we bring. We rely on our SDRs to generate and qualify leads, make outbound calls, and follow up with individuals on time. Your ability to bring new business to Huntress is critical for our continued success.
Managed endpoint detection and response services
Huntress provides managed endpoint detection and response (EDR) services to protect businesses from cyber threats, particularly ransomware. Their service includes 24/7 monitoring of clients' systems to identify potential cyberattacks. When a threat is detected, their team of security experts verifies the activity and alerts the client only if necessary, reducing the number of false positives that can occur with other services. In addition to threat hunting, Huntress offers security awareness training and resources like eBooks and webinars to educate employees about cybersecurity risks. Their commitment to high customer support and personalized reporting distinguishes them from competitors in the cybersecurity field. The goal of Huntress is to enhance the security posture of businesses by providing effective monitoring and education against cyber threats.