Bench Store Manager at Dick's Sporting Goods

Concord, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Sporting GoodsIndustries

Requirements

High School Diploma or Equivalent
5-7 years experience with 3 years Retail Store Manager experience or 5 years of related management/customer-focused experience

Responsibilities

Meet budgets in sales, expense, all Profit & Loss (P&L) categories, metrics, and overall store contribution; drive sales and profitability through customer satisfaction and in-depth report analysis to uncover trends
Control expenses and drive sales to maximize ROI, delivering sales results and exceeding budget/profitability expectations to increase shareholder value
Ensure the store delivers a hassle-free and personalized athlete experience; develop deep understanding of industry, community, and competitor trends
Participate in interview/hiring process and build an effective, diverse store team reflecting varied backgrounds, skillsets, perspectives, and experiences
Actively recruit within the community to ensure the team reflects the community served; meet staffing requirements while driving scheduling efficiency and accuracy
Ensure all teammates are onboarded appropriately, receive role clarity, and are provided development/growth opportunities
Plan, organize, and control activities a year out (30-60-90 plans), execute game plans, meet visual standards, and maintain a clean, organized, safe store
Educate and empower the team to be technical experts through high standards, learning opportunities, product knowledge, operational excellence, and visual execution
Delegate and hold self/others accountable for operational guidelines, brand standards, and customer service expectations
Ensure compliance with company operational processes (e.g., firearm compliance where applicable, cash handling, safety) and conduct Loss Prevention audits; empower team on omni and in-store processes
Directly manage salaried managers and teams with a people-first focus, building trust, actively listening, and maintaining transparent communication
Lead through coaching/development, hands-on coaching, exposure, stretch assignments, and opportunities for leaders to interpret data and set direction
Create an inclusive store environment where everyone feels safe, welcome, and encouraged; engage with community and build relationships with local leaders

Skills

Sales Management

P&L Management

Budget Control

Customer Satisfaction

Hiring

Recruiting

Team Building

Scheduling

Onboarding

Visual Merchandising

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters

1948Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.

Closure of 35 stores in California may impact regional sales and brand presence.

Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.

The company has a strong omnichannel presence, integrating online and physical stores.

DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.

The rise of 'athleisure' fashion aligns with DICK'S product offerings.

DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

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