LMA at DXC Technology

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology, Consulting, OutsourcingIndustries

Requirements

Bachelor's degree or equivalent combination of education and experience; Bachelor's degree in business administration, information technology, computer technology or related field preferred
Eight or more years of business process outsourcing, consulting, or systems implementation experience
Two or more years of leadership experience
Experience working with business processes
Experience working with information technology applications and infrastructure
Experience working with application delivery, management structures and reporting procedures
Experience working with integrating applications
UK Insurance Experience would be an advantage
Presentation skills
Analytical and business process development skills
Communication skills
Human relations skills to select, develop, mentor, discipline and reward employees
Ability to define specific solutions within an abstract environment
Ability to develop and apply business and management consulting applications and services
Willingness to travel
Able to work in office environment

Responsibilities

Analyse business systems and functions; assists in identifying client requirements and provides appropriate documentation for contract and pricing propositions
Supervises the development of scope of services and requirements definitions
Assign, structures and supervises team deliverables to meet project schedules
Serves as technical resource for client(s) and/or staff; analyses, responds and resolves issues and assists in re-evaluating priorities
Evaluates current, internal processes and maintains currency with industry trends and forecasts; recommends approved modifications and/or new processes to maintain competitiveness in the industry
Identifies additional product/services opportunities in client organization and follows up with business development team
Recommends and/or initiates the selection and hiring of employees; trains and evaluates employees to enhance their performance, development, and work product; addresses performance issues and makes recommendations for personnel actions; makes recommendations for salary increase transfers and terminations to manager
Works in conjunction with the business development team in representing company's outsourcing capabilities to potential clients; accompanies sales team to client sites, aids in pre-sale inquiries and assists in client evaluation
Review and assess Business Requirements and Determine Scope of Project
Ensure Process Excellence
Drive and implement Process Automation
Estimate Resource Requirement and Recruit Resources as per requirement
SLA Management and Preparation of P&L
Client Co-ordination and Management and People Management
Ensure Business unit profitability
Prepare and maintain Daily, Weekly and Monthly reports
Ensure appropriate documentation preparation and control
Ensure adequate access control and compliance of ISMS Policy
Conduct Project Management Reviews and Analysis
Organize Training for new recruits and continual Process Refresher Training
Facilitate data for Senior Management Review
Contribute towards Business Development, where applicable
Managing & motivating the team towards a common goal and keep them focused
Engendering trust and commitment and build relationships with staff and clients
Ensuring ongoing coaching of team members and ensure personal development plans are in place for all team leaders and members
Managing the quality control process within the team, ensure adherence to quality concepts and drive a process of continuous improvement in quality

Skills

Key technologies and capabilities for this role

Business Process OutsourcingSystems ImplementationBusiness Systems AnalysisRequirements DefinitionProject ManagementTeam LeadershipIT InfrastructureApplication DeliveryProcess ImprovementConsulting

Questions & Answers

Common questions about this position

What experience is required for this Associate Manager role?

Candidates need eight or more years of business process outsourcing, consulting, or systems implementation experience, plus two or more years of leadership experience, along with experience in business processes, IT applications, infrastructure, and application delivery.

What education is needed for this position?

A Bachelor's degree or equivalent combination of education and experience is required, with a degree in business administration, information technology, computer technology, or a related field preferred.

Is remote work an option for this job?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What leadership responsibilities does this role involve?

The role includes supervising team deliverables, assigning and structuring work to meet schedules, recommending and initiating employee hiring, training and evaluating employees, addressing performance issues, and managing and motivating the team towards common goals.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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