Associate Clinical Quality Director - Client Launch

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Health Services, Healthcare TechnologyIndustries

Requirements

Candidates must be a Nurse Practitioner (NP) or Physician Assistant (PA) with a current unrestricted U.S. license. A minimum of 5 years of experience in healthcare quality or service implementation is required. Strong technical, analytical, and communication skills are necessary, along with the ability to thrive in a fast-paced environment. Travel up to 5-10% is expected.

Responsibilities

The Associate Clinical Quality Director will lead and manage new client launches for Population Health services, overseeing initial member engagement and clinical transitions of care. Responsibilities include collaborating with internal and external stakeholders, identifying and mitigating risks during launch, and augmenting launch processes with technology optimizations. The role also involves conducting detailed reviews of calls and cases for audits, performing quality assurance reviews, developing remediation plans for audit findings, and implementing quality improvement initiatives. Additionally, the position requires supporting the integration of AI and technology into clinical workflows, representing the Clinical Quality and Safety team in client meetings, and adhering strictly to security and HIPAA regulations.

Skills

Clinical Quality

Client Launch

Population Health

Care and Case Management (CCM)

Utilization Management (UM)

Project Management

Quality Assurance

Compliance

Audit Support

Accreditation Support

Process Improvement

Risk Management

Technology Optimization

Communication Skills

Analytical Skills

Included Health

Healthcare advocacy and specialized care services

About Included Health

Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive timely and appropriate treatment. Their model emphasizes 24/7 on-demand care with a diverse group of providers, allowing for personalized support tailored to complex health needs. Unlike many competitors, Included Health prioritizes underserved populations and partners with employers and consultants to deliver comprehensive healthcare solutions that not only improve health outcomes but also help reduce costs. The ultimate goal of Included Health is to make quality healthcare accessible and understandable for everyone, particularly those who have been overlooked by traditional healthcare systems.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$337.5MTotal Funding

GROWTH_EQUITY_VCCompany Stage

HealthcareIndustries

51-200Employees