Clinical Quality Specialist
Grow Therapy$90,844 - $117,000/year
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Mental Health, Healthcare Technology, Health ServicesIndustries
Requirements
A Master's degree in a behavioral health field is required, along with an active clinical license such as LPC, LPC-Associate, LCSW, LMSW, LMFT, or LMFT-Associate. Candidates must possess 2-4 years of experience in quality assurance, auditing, compliance, or healthcare.
Responsibilities
The Clinical Operations Associate, Quality will conduct quality audits of member interactions across all care lines to assess adherence to standards and compliance requirements. They will analyze audit findings, identify trends and areas for improvement, and participate in processes to address member concerns and improve service recovery. The role involves providing regular reports on audit outcomes, collaborating on SOP updates, and assisting with internal audit readiness by maintaining documentation.
Skills
Quality Assurance
Auditing
Clinical Operations
Care Navigation
Employer Services
Service Recovery
Detail-Oriented
Accountability
Spring Health
Personalized mental health solutions for employers
About Spring Health
Spring Health offers personalized mental health solutions to employers and health plans, focusing on enhancing employee well-being. Their Precision Mental Healthcare system tailors support to individuals, providing options like digital resources, therapy, and medication. Users receive a customized care plan after a brief assessment, allowing them to schedule appointments and access wellness exercises easily. The goal is to improve workplace mental health by providing effective and accessible resources.
New York City, NoneHeadquarters
2016Year Founded
$452.3MTotal Funding
SERIES_ECompany Stage
HealthcareIndustries
1,001-5,000Employees
Benefits
Retirement benefits
Paid time off
Healthcare benefits
Insurance benefits
Work-life benefits
Mental health benefits
Risks
Increased competition from digital mental health platforms offering similar services at lower costs.
Rapid technological advancements may outpace Spring Health's current AI capabilities.
Potential data privacy concerns could impact user trust and compliance costs.
Differentiation
Spring Health uses Precision Mental Healthcare for personalized mental health solutions.
The company offers a comprehensive platform with digital support, therapy, and medication.
Spring Health is the first to earn nationwide third-party accreditation for clinical care.
Upsides
Spring Health raised $100M in Series E funding, valuing it at $3.3 billion.
The company collaborates with major brands like Microsoft and Target.
Spring Health's Community Care solution addresses mental health equity and social determinants.
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