New York Quality Analyst

United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, InsuranceIndustries

Requirements

An Associate's Degree or Bachelor's Degree is preferred. Business experience in a healthcare and/or insurance setting is preferred, as is NY Workers Compensation experience. Operations experience with Peer Review, UR, and/or case management, along with experience working with technology-based processes within the business environment are also preferred. Exceptional communication skills with a clear understanding of company business lines, the ability to apply critical thinking, manage time efficiently, and meet specific deadlines are essential. Computer literacy and typing skills are necessary, as is the ability to handle high volume and meet deadlines. Remote employees must supply and support their own internet services and maintain an uninterrupted internet connection.

Responsibilities

The Quality Analyst is responsible for managing the medical file review process, reviewing completed referrals for accuracy and ensuring client questions have been addressed. They will review completed reports for accuracy, ensuring client and department standards have been met. Responsibilities include reviewing reports accompanying medical records, following up with reviewers and clients for clarification, and updating clients on referral progress. The analyst must ensure reports are grammatically correct with no spelling errors, adhere to the QA checklist, and format reports for approval. They will communicate clearly and concisely between the customer, reviewer, and operations team, and confidently speak with physicians and clients regarding the content of peer reviews. Other duties and special projects may be assigned based on business needs.

Skills

Quality Audits

Medical Record Review

Report Accuracy

Client Communication

Grammar

Spelling

Peer Review

Case Management

Healthcare

Insurance

Workers Compensation

Blank Street

Specialty coffee shop with efficient service

About Blank Street

Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.

New York City, New YorkHeadquarters

2020Year Founded

$50.6MTotal Funding

EARLY_VCCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Flexible Work Hours

Company Equity

Risks

Rapid expansion may lead to operational inefficiencies and overextension.

Subscription program may not resonate with all customer segments, risking dissatisfaction.

Reliance on outsourced vendors poses risks if supply chain disruptions occur.

Differentiation

Automated espresso machines ensure consistent quality and enhance barista-customer interaction.

Small, cost-effective locations reduce overhead and allow competitive pricing.

Focus on high-quality, clean, and natural products at affordable prices.

Upsides

Rapid expansion into major cities increases brand visibility and market presence.

Subscription model provides steady revenue and enhances customer loyalty.

Partnerships with lifestyle brands boost brand visibility and customer engagement.

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