Assistant Store Manager tamporary at Columbia Sportswear Company

La Roca del Vallès, Catalonia, Spain

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, ApparelIndustries

Requirements

Excellent customer service skills
Ability to effectively manage staff
Ability to foster employee development and training
Ability to maintain performance guidelines
Ability to train Sales Associates on store procedures, including customer service, product features, cash transactions, inventory management, opening/closing procedures, and general store operations
Ability to substitute for the Store Manager when necessary

Responsibilities

Provide all customers with first-class service, advising them on products and assisting in their shopping experience, in accordance with GERT guidelines
Train all sales associates
Supervise staff performance to ensure compliance with procedures and store policies
Control daily staff activities to ensure achievement of sales and service objectives
Support the Store Manager by implementing and contributing to training and audit processes to ensure accuracy of opening and closing procedures, shipments and deliveries, cash, returns, and appropriate sales techniques and customer service tools
Perform or assist in completing timely tasks related to candidate data filing, new employee onboarding, payroll, and counseling
Provide daily guidance to employees to ensure they meet established performance levels
Provide the Store Manager with information regarding staff performance within the formal performance evaluation process
Perform routine daily activities of the establishment, including opening and closing procedures, such as cash closing, cash preparation, and activating the security system
Contribute to maintaining inventory levels by communicating excess and shortage product cases to the Store Manager
Assume the functions of the Store Manager in their absence
Authorize and manage returns and exchanges
Maintain open and positive communication with all Columbia Sportswear executives and staff, as well as other internal departments and external vendors, to contribute to the smooth exchange of information and the efficient functioning of the organization
Follow policies and procedures

Skills

Customer Service

Staff Supervision

Employee Training

Inventory Management

Sales Supervision

Cash Handling

Payroll Processing

Onboarding

Performance Evaluation

Opening Closing Procedures

Columbia Sportswear Company

Designs and sells outdoor apparel and gear

About Columbia Sportswear Company

Columbia Sportswear Company designs and sells a variety of outdoor clothing and gear, including jackets, shirts, pants, shorts, footwear, and accessories like hats and backpacks. Their products are aimed at outdoor enthusiasts, hikers, campers, and active individuals of all ages. Columbia's products are known for their quality and durability, setting them apart from competitors in the outdoor apparel market. The company operates through a direct-to-consumer model, selling via their website, retail stores, and partnerships with other retailers, which helps them reach a wide audience. Their goal is to provide high-quality outdoor gear that enhances the experience of those who enjoy outdoor activities.

Portland, OregonHeadquarters

1938Year Founded

$40KTotal Funding

IPOCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees