Assistant Club Manager at BJ's Wholesale Club

Homestead, Florida, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Valid ServSafe Food Safety Certification (required and must be maintained in good standing)
May require yearly certification for a forklift license
In Florida, must obtain qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight (BJ’s covers cost and training)
Strong business acumen through strategic thinking and data-driven decision-making
Ability to model leadership competencies, champion growth, and lead through change
Effective communication skills to provide teams with information, direction, and support
Skills to build high-performing teams by fostering collaboration, providing clear direction, and holding team members accountable
Ability to set clear expectations, follow up consistently, and drive execution to deliver results
Capability to develop talent and teams through collaboration, coaching, empowerment, and creating growth opportunities
Demonstrated leadership by fostering trust, promoting open communication, resolving conflicts constructively, and building inclusive relationships

Responsibilities

Provide leadership and direction within the club and drive club performance, particularly for directly managed departments (prepares for Merchandising, Perishables, or Member Experience tracks)
Ensure consistent execution of policies and procedures
Maintain a positive member service experience
Uphold Grand Opening Look Daily (GOLD) standard club conditions
Lead audit compliance efforts
Drive collaboration with Business Partners (BPs)
Oversee onboarding, certification, and training to ensure food safety and operational excellence
Serve as Manager on Duty (MOD) as needed, taking full responsibility for club operations, team leadership, and member engagement during assigned shifts
Foster a culture of growth by actively developing team members through collaboration, coaching, and empowerment
Teach, coach, and lead team members through training, feedback, and on-the-job coaching
Drive a values-based culture promoting strategic thinking, ethical decision-making, and inclusion
Create a safe and collaborative team environment

Skills

Key technologies and capabilities for this role

LeadershipTeam ManagementMerchandisingPerishables ManagementMember ServicesTalent DevelopmentPolicy ExecutionRetail OperationsPerformance ManagementCustomer Experience

Questions & Answers

Common questions about this position

What benefits does BJ's Wholesale Club offer?

BJ's offers weekly pay, eligible free BJ's Inner Circle and Supplemental memberships, generous time off including vacation, personal, holiday, sick, bereavement, and jury duty leave, benefit plans with three medical plans, HSA, two dental plans, vision, flexible spending, and a 401(k) with company match for those 18 and older.

Is this a remote position or does it require on-site work?

This is a full-time on-site role within BJ's clubs, requiring leadership and direction within the club, oversight of departments, and serving as Manager on Duty.

What certifications are required for the Assistant Club Manager role?

A valid ServSafe Food Safety Certification is required and must be maintained. In Florida, a qualifier certification for retail propane oversight is needed, and a yearly forklift license certification may be required; BJ’s covers applicable costs and training.

What is the company culture like at BJ's Wholesale Club?

BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be their authentic selves, with a commitment to outstanding service and convenience for members.

What makes a strong candidate for the Assistant Club Manager in Training role?

Strong candidates exhibit leadership, talent development, business acumen through strategic thinking and data-driven decisions, effective communication, ability to lead through change, and ensure audit compliance, food safety, and operational excellence.