[Remote] Senior Product Manager, Member Experience at Twin Health

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

5+ years in Product Management (or equivalent impact), including 2+ years owning member-facing mobile/web UX
Metrics/experimentation: KPI definition, cohorting, A/B testing; comfortable with analytics tools (and basic SQL a plus)
Strong discovery and delivery craft: journey mapping, usability testing, crisp PRDs/UX briefs, and prioritization under ambiguity
This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are not offering new visa sponsorships at this time, but may transfer existing visas for qualified candidates

Responsibilities

Set the strategy and roadmap: Define and socialize a multi-quarter plan across the daily plan, the member journey, and the care circle; tie to activation, retention, and outcome targets
Build and ship core journeys: Deliver consumer-grade experiences across app, chat, and voice
Specify with clarity: Write precise UX briefs/PRDs and acceptance criteria; partner with Design, Engineering, and QA to move idea → experiment → launch
Know the member: Lead discovery (interviews, usability tests, diary studies); synthesize insights into decisions and narrative updates
Lead the narrative: Tell the story—why this, why now, what moved—and translate insights into the next bets
Other duties as assigned

Skills

Twin Health

Monitors and treats chronic metabolic diseases

About Twin Health

Twin Health focuses on addressing chronic metabolic diseases by targeting their root cause: damaged metabolism. The company operates in the healthcare and wellness market, specifically for individuals suffering from conditions like diabetes and Metabolic Syndrome. Twin Health uses its Whole Body Digital Twin technology, which combines sensors, artificial intelligence, and medical science to create a virtual model of the human body. This technology allows for real-time monitoring and analysis of a person's metabolic functions, enabling the creation of personalized treatment plans. Unlike its competitors, Twin Health emphasizes reversing and preventing these diseases through a subscription-based model that provides continuous support and updates. The goal of Twin Health is to effectively manage and reduce the prevalence of chronic metabolic diseases, improving the health of millions globally.

Mountain View, CaliforniaHeadquarters

2018Year Founded

$227.1MTotal Funding

LATE_VCCompany Stage

AI & Machine Learning, HealthcareIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Parental Leave

Health Savings Account/Flexible Spending Account

Company Equity

Remote Work Options

Flexible Work Hours

Risks

Competition from companies like Virta Health threatens Twin Health's market share.

Privacy concerns and regulatory scrutiny challenge wearable technology data collection.

Economic downturn may impact consumer spending on health subscriptions, affecting revenue growth.

Differentiation

Twin Health's Whole Body Digital Twin offers real-time metabolic monitoring and personalized treatment.

The platform integrates AI, sensors, and medical science to reverse chronic diseases.

Twin Health targets root causes of metabolic diseases, unlike competitors focusing on symptoms.

Upsides

Growing digital twin market offers strong potential for Twin Health's technology.

Increasing trend in personalized medicine aligns with Twin Health's treatment approach.

AI-driven solutions adoption by healthcare providers enhances collaboration opportunities for Twin Health.

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