Assistant Closing Manager at BJ's Wholesale Club

Carmel, Indiana, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Valid ServSafe Food Safety Certification (must be maintained in good standing)
In Florida, qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight
Yearly certification for a forklift license (BJ’s covers applicable costs and training)
Strong business acumen through strategic thinking and data-driven decision-making
Leadership competencies including modeling change, effective communication, building high-performing teams, delivering results, developing talent, and displaying leadership
Ability to oversee recovery, utility, and Perishable departments (Produce, Meat, Bakery, Deli, Dairy/Freezer) as MOD, including overnight prep for clean, stocked, morning-ready conditions
Accountability for maintaining policies/procedures, delivering positive member service, ensuring Grand Opening Look Daily (GOLD) club conditions, audit compliance, collaboration with Business Partners, and onboarding/training for food safety/operational excellence

Responsibilities

Provide leadership and direction within the club, driving club performance while working closely with the Closing Manager
Oversee, as MOD, recovery, utility, and Perishable departments (Produce, Meat, Bakery, Deli, Dairy/Freezer), plus overnight prep to ensure all areas are clean, stocked, and ready for morning open
Serve as Manager on Duty (MOD) as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts
Maintain policies and procedures, deliver positive service experience to members, and provide Grand Opening Look Daily (GOLD) club conditions
Assist in audit compliance efforts and drive collaboration with Business Partners (BPs)
Oversee onboarding, certification, and training to ensure food safety and operational excellence
Know the business: Exhibit strong business acumen through strategic thinking and data-driven decision-making
Lead through change: Model leadership competencies and champion growth
Communicate effectively: Provide teams with information, direction, and support
Build high-performing teams: Foster collaboration, provide clear direction, and hold team members accountable
Deliver results: Set clear expectations, follow up consistently, and drive execution
Develop talent and team: Foster growth culture through collaboration, coaching, empowerment, and continuous learning opportunities
Display leadership: Foster trust, promote open communication, resolve conflicts, and build inclusive relationships
Team member engagement: Teach, coach, and lead through training, feedback, on-the-job coaching; drive values-based culture; create safe, collaborative environment; recognize and retain top talent

Skills

Key technologies and capabilities for this role

Team LeadershipDepartment OversightFood SafetyInventory ManagementAudit ComplianceOnboardingTrainingPerishables ManagementRetail OperationsStocking

Questions & Answers

Common questions about this position

What benefits does BJ's Wholesale Club offer?

BJ's offers weekly pay, eligible free BJ's Inner Circle and Supplemental memberships, generous time off including vacation, personal, holiday, sick, bereavement, and jury duty leave, benefit plans with three medical plans, HSA, two dental plans, vision, flexible spending, and a 401(k) with company match for those 18 and older.

Is this a remote position or does it require on-site work?

This is a full-time on-site position within the club, overseeing departments like recovery, utility, and perishables, and serving as Manager on Duty.

What certifications are required for the Assistant Closing Manager role?

A valid ServSafe Food Safety Certification is required and must be maintained. In Florida, a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight is needed, along with yearly forklift license certification, which BJ’s covers the cost and training for.

What is the company culture like at BJ's Wholesale Club?

BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be their authentic selves, with a commitment to outstanding service and convenience for members.

What leadership skills are needed for this role?

The role requires strong business acumen with strategic thinking and data-driven decisions, leading through change, effective communication, and building high-performing teams through collaboration, clear direction, and accountability.