[Remote] Closing Coordinator - West Coast at Hometap

Remote

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Real EstateIndustries

Requirements

1+ years experience working as a mortgage closer or in a related role
Experience and understanding of all aspects of the real estate closing process
Strong commitment to best-in-class customer service and extreme attention to detail
Love to optimize and experiment to drive improvements and results
Hands-on, curious, and love to explore new technologies
Ability to work under pressure and prioritize multiple projects simultaneously from start to finish
Bonus: Experience working for a startup and/or fintech company

Responsibilities

Collaborate with Underwriting, Processing, and Sales to ensure each investment closing meets our guidelines and expectations
Build a close relationship with Hometap’s settlement agents and title vendors to ensure all investment closing SLAs are met and monitored on a monthly basis
Order and schedule all investment signing appointments, including coordinating between the Homeowner, Sales, and Notary/Attorney
Monitor investment closings to ensure timely distribution of funds to homeowners
Function as the main escalation point for all Sales for Homeowner questions related to investment signings
Document the closing processes, identify process improvements, and assist in scaling up the role to drive greater efficiency as Hometap continues to grow

Skills

Key technologies and capabilities for this role

customer serviceorganizational skillscross-functional collaborationclosing operationsvendor managementtitle processesunderwriting coordinationsales coordination

Questions & Answers

Common questions about this position

What compensation and benefits does Hometap offer?

Hometap provides competitive compensation, healthcare coverage, unlimited PTO, and a generous share package.

Is this Closing Coordinator position remote or office-based?

This information is not specified in the job description.

What skills and experience are required for the Closing Coordinator role?

Candidates need 1+ years experience as a mortgage closer or related role, understanding of real estate closing processes, strong customer service commitment, attention to detail, and ability to optimize processes while working under pressure.

What is the company culture like at Hometap?

Hometap has a collaborative, passionate culture with a strong emphasis on customer service, team-building, camaraderie, and innovation, recognized by publications like The Boston Globe, Forbes, Inc., and HousingWire.

What makes a strong candidate for this Closing Coordinator position?

A strong candidate has mortgage closing experience, deep knowledge of real estate processes, exceptional customer service skills, attention to detail, and thrives in optimizing processes, collaborating cross-functionally, and handling pressure.

Hometap

Provides cash for home equity access

About Hometap

Hometap provides homeowners with a way to access their home equity without selling their property or incurring additional debt. The company offers a lump sum of cash in exchange for a share of the future value of the home, allowing homeowners to unlock up to $600,000 of their equity without monthly payments or interest. Hometap earns revenue by sharing in the appreciation of the home's value when it is sold or when the homeowner repurchases Hometap's share. This approach sets Hometap apart from traditional home equity loans, as it offers a flexible and debt-free solution. The company's goal is to simplify the financial process for homeowners, helping them achieve their financial objectives, such as paying off debt or funding education, while maintaining a high level of customer service.

Boston, MassachusettsHeadquarters

2017Year Founded

$405.6MTotal Funding

DEBTCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees

Benefits

401k plan with match

Commuter benefits

Healthcare coverage

Flexible work schedule

Paid parental leave

Unlimited PTO

Learning & development

Generous share package

Risks

Rising interest rates may make traditional loans more appealing.

Increased competition from fintechs could erode market share.

Potential regulatory changes could impact Hometap's business model.

Differentiation

Hometap offers debt-free home equity access, unlike traditional loans.

The company provides a lump sum for a share of future home value.

Hometap's Home Equity Dashboard aids homeowners in managing their equity.

Upsides

Growing interest in alternative financing boosts Hometap's market potential.

Hometap's $278 million securitization shows strong investor interest.

Expansion into New York City taps into a large financial market.

Land your dream remote job 3x faster with AI

Try Jobo Free