Area Sales Manager (ASM) I - TRIANGLE at Fifth Third Bank

Raleigh, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Mortgage, Financial ServicesIndustries

Requirements

Knowledge of Fifth Third Mortgage Company's policies and procedures
Strong relationship-building skills (realtors, builders, etc.)
Knowledge of mortgage loan origination processes

Responsibilities

Perform a wide range of duties relating to the origination of residential mortgage loans for Financial Center offices and outside referrals
Meet standards and objectives defined by management for personal mortgage loan sales and cross-selling objectives
Assume overall responsibility for the residential mortgage loan from application to closing on personal production
Manage the overall production of the team and the day-to-day management of each Mortgage Loan Originator (MLO)
Effectively partner with Fulfillment Operations to drive closed volume
Develop and foster referral source relationships
Develop and foster relationships with Financial Center personnel to build business and referrals
Maintain knowledge of Fifth Third Mortgage Company’s policies and procedures
Develop and maintain a sales culture and sales focused environment within team
Manage a team of at least 5 MLOs
Manage personal and team production via local and Bancorp reporting and KPIs
Hold business plan reviews with sales team
Build strategic and tactical plans for driving volume growth in assigned area
Participate in sales calls with MLOs
Assist departmental management in identifying possible improvements in systems and procedures
Ensure that MLOs provide a high level of customer service to external customers based on Gallup customer engagement data
Monitor compliance issues, including that all loan originators attend required meetings and are in compliance with state and federal regulation, as well as policies and procedures set by the bank
Monitor quality levels of loan originators to ensure adherence to standards
Serve as an intermediary for loan issues
Provide employees timely, candid and constructive performance feedback
Develop employees to their fullest potential and provide challenging opportunities that enhance employee career growth
Develop the appropriate talent pool to ensure adequate bench strength and succession planning
Recognize and reward employees for accomplishments
Identify, assess, manage, monitor, and report risks of all types while operating within the Bank’s risk appetite
Ensure actions and behaviors drive a positive customer experience

Skills

Key technologies and capabilities for this role

Mortgage Loan OriginationTeam ManagementSales LeadershipRelationship BuildingReferral DevelopmentMortgage PoliciesKPIsBusiness PlanningResidential Mortgages

Questions & Answers

Common questions about this position

What is the salary or compensation for this Area Sales Manager position?

This information is not specified in the job description.

Is this Area Sales Manager role remote or does it require office presence?

This information is not specified in the job description.

What key skills are required for the Area Sales Manager role?

Key skills include strong relationship-building with realtors and builders, knowledge of mortgage loan origination processes, and knowledge of Fifth Third Mortgage Company's policies and procedures.

What is the team structure like for this position?

The role involves managing a team of at least 5 Mortgage Loan Originators (MLOs), including day-to-day management, performance feedback, and developing employees for career growth.

What makes a strong candidate for this Area Sales Manager position?

Strong candidates demonstrate experience in mortgage origination, proven relationship-building skills with referral sources like realtors and financial center personnel, and leadership ability to manage a team of MLOs while driving sales production and compliance.

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters

1858Year Founded

IPOCompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.

Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.

Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.

The bank emphasizes community engagement and financial education for client empowerment.

It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.

Partnerships with fintech enhance technological capabilities and customer experience.

Growing interest in sustainable finance attracts environmentally conscious customers.

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