Atlassian Solution Engineer

Employment Type: Contractor

Position Overview

Cprime, a Goldman Sachs and Everstone Capital portfolio company, is a full-service consulting firm dedicated to driving innovation and agility in businesses. We are a trusted global partner providing strategic and technical consulting, coaching, and training to industry-leading companies undergoing digital transformation. With over two decades of experience, we help organizations adapt to market demands in a technology-driven world. We foster a dynamic environment that encourages growth, celebrates diversity, and challenges individuals to work smarter and embrace new ideas. Cprime offers flexibility, collaboration, and a fun work environment. We are one of Atlassian's Largest Platinum Partners and have experienced significant growth in EMEA since 2022. We are currently seeking an experienced and skilled Atlassian Solution Engineer. Cprime is a global consulting group with over 20 years of experience optimizing people, processes, and technology for our customers. We integrate diverse working methods, technical excellence, process optimization, and tooling implementation to enhance client efficiency and effectiveness. Our success is driven by our collaborative, ambitious, and hard-working team.

Role Overview

An IBM Apptio One Technical Implementation Consultant is responsible for deploying, configuring, and optimizing IBM Apptio's financial management solutions within an organization. This role requires strong technical expertise in IT financial management (ITFM) and the Apptio platform, coupled with the ability to collaborate closely with clients to understand their financial management needs, customize solutions, and provide ongoing support.

Key Responsibilities

Implementation & Configuration

• Lead the end-to-end implementation of Apptio One solutions, including requirements gathering, solution design, configuration, testing, and deployment.
• Customize the Apptio platform to align with the organization's specific needs.

Client Engagement

• Work directly with clients to understand their ITFM processes and pain points, providing expertise to ensure the successful adoption and integration of Apptio solutions.
• Deliver training sessions and provide documentation to ensure clients can effectively use and maintain the Apptio platform.

Technical Expertise

• Develop complex financial models, dashboards, and reports within Apptio One to provide actionable insights into IT costs, budgeting, and forecasting.
• Troubleshoot and resolve technical issues that arise during and after the implementation process.
• Stay updated on the latest features and best practices of Apptio One and related technologies.

Collaboration

• Work closely with project managers, IT teams, and other stakeholders to ensure the timely and successful delivery of projects.
• Collaborate with Apptio's support and engineering teams to escalate and resolve critical issues.

Continuous Improvement

• Identify opportunities to optimize and enhance the Apptio platform for clients, proposing and implementing improvements.
• Gather client feedback and contribute to the continuous improvement of Apptio's products and services.

Required Skills & Experience

• Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field.
• 3+ years of experience in IT financial management, software implementation, or a related field.
• Strong expertise in Apptio One and other financial management tools.
• Proficient in data analysis, financial modeling, and reporting.
• Excellent communication and client-facing skills.

Company Information

Cprime is a global consulting group with over 20 years of experience in helping our customers optimize their people, processes, and technology. We blend ways of working, technical excellence, process optimization, and tooling implementation to help our customers deliver work more efficiently and effectively. Our success comes down to our people – and we pride ourselves on working with a collaborative, ambitious, hard-working team.