RevOps AI & Automation Lead

About Us

Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service.

Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.

Product Offering

Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:

• Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.
• Tokenization: Securely stores and manages payment data with a universal tokenization service.
• Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs.
• Payment Vault: A secure storage solution for sensitive payment information.
• Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security.

About the Role

As the RevOps AI & Automation Lead at Spreedly, you will join our Revenue Operations team and help us build the next generation of intelligent go-to-market systems. You’ll play a critical role in identifying, designing, and implementing AI-powered workflows and automations that unlock speed, efficiency, and insight across our sales, marketing, and customer success functions.

This is a highly hands-on role for someone who thrives at the intersection of systems, automation, and AI; someone who can turn a whiteboard idea into a working workflow in a week. You'll partner closely with GTM leaders, data teams, and RevOps teammates to drive real outcomes and bring innovation into the day-to-day execution of our go-to-market motion.

Responsibilities

• Design and implement intelligent, scalable automations across GTM workflows using tools like Make, Zapier, Workato, or Tray.io.
• Own AI-first enhancements to lead routing, territory assignment, enrichment, scoring, and follow-up workflows.
• Build and maintain automations between core systems (Salesforce, HubSpot, Apollo, Qualified, Gong, Intercom, Apollo, Zendesk, etc.).
• Deploy and operationalize AI-native tools (e.g., OpenAI, LangChain, Gong, Qualified, Intercom, Apollo, etc.) to support GTM initiatives.
• Build AI-driven capabilities like predictive lead scoring models, intent-based segmentation, copilots for sales or CS (e.g., smart summaries, call analysis, follow-up writing).
• Prototype AI-based workflows or agents using low-code platforms or custom API integrations.
• Partner with data teams to connect AI workflows with core GTM data sources.
• Run experiments to test and measure impact of AI and automation on funnel performance and team efficiency.
• Build dashboards and reports on usage and ROI of AI initiatives.
• Collaborate with Sales Ops, Marketing Ops, and Customer Success Ops to identify bottlenecks and high-impact opportunities.
• Train and enable GTM teams on new tools and workflows.
• Support vendor evaluation and management for AI and automation platforms.

Requirements

• 5+ years in Revenue Operations, Business Systems, GTM Automation.