Account Supervisor, Brand Digital Client Service at Daniel J Edelman Holdings

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing, Advertising, CommunicationsIndustries

Requirements

5–7 years of experience in digital and social marketing; agency account experience strongly preferred
Bachelor’s Degree or equivalent work experience
Proven ability to lead and manage multiple medium- to large-scale projects simultaneously (Preferred)
Demonstrated success developing and executing social campaigns across all channels, including TikTok and Instagram (Preferred)
Committed to mentoring junior team members both within account management and across disciplines (e.g., strategy, creative, analytics) to foster growth, collaboration, and shared expertise (Preferred)
Strong understanding of content marketing, paid media/advertising, influencer marketing, and other digital disciplines (Preferred)
Skilled at translating insights and performance data into actionable strategies, client-ready recommendations, and measurable outcomes (Preferred)
Confident communicator and presenter, with experience articulating campaign goals, objectives, and success metrics to clients and senior stakeholders (Preferred)

Responsibilities

Serve as the day-to-day client contact, providing strategic counsel across all facets of social and digital marketing
Demonstrate deep expertise in social platforms, partnering with strategists to translate best practices into actionable recommendations that align with business objectives
Stay fluent in platform products and format, particularly TikTok and Instagram, and guide clients and teams on how to produce content optimized for each strategy and performance and intelligence partners
Leverage insights into community behaviors to build advocacy, engagement, and loyalty for the brand
Oversee multiple fast-moving projects, managing up and down to ensure timelines, budgets, and quality standards are consistently met
Translate client briefs into integrated digital and social strategies that directly address business challenges and unlock measurable value
Build trusted relationships across the client’s organization, effectively navigating approval processes and stakeholder structures
Act as the lead across all digital initiatives, ensuring social is seamlessly integrated into broader brand campaigns
Bring a growth mindset to the role—cultivating cross-practice relationships, identifying opportunities to expand workstreams, and driving business growth

Skills

Key technologies and capabilities for this role

Social Media MarketingDigital MarketingClient ServiceStrategic PlanningSocial PlatformsAnalyticsCreative Strategy

Questions & Answers

Common questions about this position

What is the employment type for this Account Supervisor role?

This is a full-time position.

Is this role remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Account Supervisor position?

The role requires deep expertise in social platforms especially TikTok and Instagram, strategic counsel in social and digital marketing, project management skills, and a growth mindset for business development.

What is the company culture like at Edelman?

Edelman's culture thrives on boldness is possibility, empathy is progress, and curiosity is momentum, with a strong emphasis on diversity, equity, inclusion and belonging (DEIB) to foster trust, collaboration and belonging.

What makes a strong candidate for this Account Supervisor role?

Ideal candidates thrive at the intersection of client leadership and digital expertise, with experience mentoring junior talent, managing fast-moving projects, and building trusted client relationships; at least 5 years of relevant experience is indicated.

Daniel J Edelman Holdings

Develops marketing strategies for Microsoft

About Daniel J Edelman Holdings

Working at Daniel J. Edelman Holdings offers a unique opportunity to be at the forefront of developing comprehensive marketing and communications strategies. This company’s focus on media relations, social media, data analytics, and influencer collaborations in partnership with a major industry player like Microsoft illustrates a strong alignment with technology and strategic growth. The environment encourages collaboration and innovation, allowing employees to hone their skills in a cutting-edge and dynamic sector.

Seattle, WA, USAHeadquarters

N/AYear Founded

VENTURE_UNKNOWNCompany Stage

51-200Employees