[Remote] Account Specialist, Growth at 1Password

United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, SoftwareIndustries

Requirements

Candidates should have at least 1 year of experience in sales, account management, customer success, or a related role, preferably within a SaaS environment. Proven ability to manage a pipeline, meet sales metrics, and deliver compelling sales presentations is required. Strong communication, organizational, and interpersonal skills are essential, along with experience handling high-volume inbound customer inquiries via phone, email, and chat. Preferred qualifications include experience with 1Password or other password managers, and familiarity with Salesforce, Gainsight, or similar platforms.

Responsibilities

The Account Specialist will manage a portfolio of clients, support users and prospects by understanding their goals and resolving pain points with 1Password solutions. This role involves qualifying leads, managing the entire deal cycle from discovery to close, and fostering client needs by leveraging internal subject matter experts. Responsibilities also include proactively engaging clients to assess product usage, identify upsell opportunities, and collaborating with internal teams to ensure timely deal closures. The specialist will share client feedback with cross-functional teams and monitor key metrics and KPIs to identify trends and take action.

Skills

Sales

Account Management

Customer Success

SaaS

Customer Relationship Management

Value Articulation

Best Practice Guidance

1Password

Password management and secure access solution

About 1Password

1Password provides a password management and secure access solution that helps businesses manage and protect their sensitive information. The platform allows employees to securely access applications and share important data like logins and documents while keeping other information private. It operates on a subscription model, offering various plans to meet the needs of different organizations. 1Password integrates with existing identity and access management systems such as Azure AD and Okta, enabling automatic employee provisioning and enhancing security without disrupting workflow. The goal of 1Password is to help businesses improve their cybersecurity measures while ensuring ease of use and maintaining productivity.

Toronto, CanadaHeadquarters

2005Year Founded

$894.9MTotal Funding

SERIES_CCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees