Account Solution Manager at Filevine

Salt Lake City, Utah, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, LegalIndustries

Skills

Key technologies and capabilities for this role

Problem-solvingCustomer supportTechnical supportData analysisTrainingImplementationContract renewalCommunicationNetworking

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for the Account Solution Manager role?

This information is not specified in the job description.

What skills are required for this role?

This information is not specified in the job description.

What is the company culture like at Filevine?

Filevine focuses on owning the customer experience post-sale through its Delivery department, is ranked as one of the most innovative and fastest-growing technology companies, and aims to build the seamless intersection between legal and business with world-class workflow tools.

What makes a strong candidate for the Account Solution Manager position?

Strong candidates should be problem solvers who can develop expertise in Filevine's products, manage customer relationships from contract through renewal, analyze usage data, and network internally to resolve issues and drive revenue retention.

Filevine

AI-powered platform for legal operations

About Filevine

Filevine provides an AI-powered legal technology platform designed to improve the efficiency of law firms. The software suite, developed by legal professionals, includes features that reduce repetitive tasks, assist in drafting documents using case data, and offer customizable settings for document management. It also includes tools for invoicing, timesheet review, and time tracking, which help law firms streamline their workflows and save resources. Additionally, Filevine offers AI-enhanced intake and lead management tools that assist firms in converting leads into clients and optimizing marketing efforts. The platform features eSignature capabilities for easy document management and signing. Unlike many competitors, Filevine integrates advanced AI functionalities, allowing users to generate demand letters and gain real-time insights from documents. The goal of Filevine is to empower law firms of all sizes to operate more efficiently and effectively through technology.

Provo, UtahHeadquarters

2015Year Founded

$414MTotal Funding

SERIES_DCompany Stage

AI & Machine Learning, LegalIndustries

501-1,000Employees

Benefits

Medical, dental, & vision insurance

Parental leave

Disability insurance

Ergonomic and height-adjustable workstations

Weekly taco lunches

Flexible hybrid work schedules

Risks

Increased competition from similar AI-powered legal tech startups may affect market share.

Data privacy concerns with AI and third-party platforms could lead to regulatory issues.

Economic downturns may reduce law firms' spending on legal technology solutions.

Differentiation

Filevine offers a comprehensive AI-powered platform tailored for legal professionals.

The platform integrates real-time data analytics for enhanced decision-making in law firms.

Filevine's eSignature and document management tools streamline legal workflows efficiently.

Upsides

Filevine's AI tools improve lead conversion and client acquisition for law firms.

The partnership with Domo enhances operational efficiency through actionable data insights.

Filevine's comprehensive billing and payments platform strengthens its end-to-end solution offering.

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