[Remote] Customer Solution Architect Team Lead at Supabase

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Not SpecifiedCompensation

N/AExperience Level

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Not SpecifiedVisa

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Requirements

6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering
2+ years of people management or team leadership experience, ideally in a high-growth, technical startup environment
Strong background with relational databases (PostgreSQL preferred), with a deep understanding of schema design, indexing, and query performance

Responsibilities

Hire, coach, and grow a global team of CSAs who serve as trusted technical advisors to customers
Collaborate with Sales, Product, and Engineering to define and scale the CSA motion across the full customer journey
Create structured onboarding, training, and development plans for CSAs
Ensure CSAs consistently deliver successful outcomes, unblock adoption, and drive value for paid Team and Enterprise accounts
Lead and review technical discovery led by CSAs
Guide CSAs in designing and presenting platform demonstrations
Collaborate with Growth team members to size deals and provide usage estimates
Support the team in defining and executing proof-of-value scopes
Build reusable onboarding flows
Help the team build detailed account plans focused on adoption and expansion
Provide ongoing technical coaching for CSAs conducting architecture reviews, schema design evaluations, and performance tuning
Partner cross-functionally to advocate for customer feedback and share emerging customer needs
Coach CSAs to act as internal and external champions of Supabase
Uphold a standard of excellence in customer engagement

Skills

Supabase

Open-source backend service for developers

About Supabase

Supabase provides an open-source backend as a service (BaaS) platform that helps developers and businesses create scalable applications more easily. It offers real-time databases, authentication, and storage solutions, all designed to integrate smoothly into existing workflows. This means developers can focus on building their applications without needing to spend a lot of time on backend development. Supabase operates on a freemium model, where users can access basic services for free, while advanced features are available through paid subscriptions. This approach allows it to cater to various user needs. What sets Supabase apart from its competitors is its open-source nature, which allows users to customize the platform and benefit from community-driven enhancements. The company aims to provide a reliable and efficient solution for developers, ensuring high uptime for applications that are critical to their users.

Singapore, SingaporeHeadquarters

2020Year Founded

$190.8MTotal Funding

SERIES_CCompany Stage

Consumer Software, Enterprise SoftwareIndustries

51-200Employees

Benefits

Remote work from anywhere

Autonomous work

Health, vision & dental benefits

Generous tech allowance

Annual education allowance

Annual run off-sites

Risks

Increased competition from other open-source BaaS platforms like Appwrite and Nhost.

Potential security vulnerabilities in open-source projects if not regularly updated.

Freemium model may challenge conversion of free users to paid subscribers.

Differentiation

Supabase offers a real-time database with self-documenting APIs for PostgreSQL.

The platform is open-source, allowing for community-driven improvements and customization.

Supabase provides a comprehensive suite of tools for scalable application development.

Upsides

Supabase raised $80M in Series C, totaling $196M in funding.

Growing demand for open-source solutions boosts Supabase's market potential.

Increased interest in real-time data processing aligns with Supabase's capabilities.

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