Account Operational Lead at Hewlett Packard Enterprise

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

High school or equivalent secondary education certification required; Bachelor's degree preferred
Typically 6+ years of experience
High-level administrative and overall documentation and information management skills
Leading and overseeing the work of teams to perform tasks
Proficient in multiple word processing, spreadsheet, and presentation software packages
Expert user of electronic sales documentation, order management, and bid and quote systems and tools, including report building and design, regular and ad hoc reporting, and data search
Expert understanding of basic and advanced order processes, systems configurations, and documentation requirements; able to identify and suggest areas for improvement
Strong written and verbal communication skills; mastery in English and local language
Ability to effectively communicate issues and negotiate resolution with local, group, and senior management
Additional skills: Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity, Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales

Responsibilities

Provides high-level support for sales processing activities for multiple business areas or groups
Demonstrates mastery across all sales processing areas, including: pricing and creating quotes for the most highly-complex deals, registering information and producing documentation, order execution, billing and invoice production, configuration of order systems according to process standards and with limited customization
Supervises and performs oversight of all sales processing documentation systems and activities for the organization to ensure completeness and accuracy of data and adherence to compliance standards
Evaluates order documentation, methods, and reports
Works with stakeholders and leadership to identify areas for process improvement, implement changes, and communicate and drive greater efficiency and accuracy
Provides guidance to and may directly supervise the work of less-experienced staff members

Skills

Key technologies and capabilities for this role

PricingQuote CreationOrder ExecutionBillingInvoice ProductionOrder ConfigurationSales ProcessingDocumentation Systems

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This role has been designed as ‘Onsite’ with an expectation that you will primarily work from an HPE office.

What education and experience are required for this position?

High school or equivalent secondary education certification is required, with a Bachelor's degree preferred, and typically 6+ years of experience.

What key skills are needed for the Account Operational Lead role?

Candidates need high-level administrative and documentation management skills, proficiency in leading teams, and expert knowledge of word processing, spreadsheet, presentation software, and electronic sales documentation systems including report building.

What is the company culture like at HPE?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and supports career growth.

What makes a strong candidate for this role?

A strong candidate demonstrates mastery in sales processing including pricing complex deals, order execution, and system configuration, along with experience supervising teams, ensuring compliance, and driving process improvements.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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