Account Manager - Research Solution Sales at Remitly

Minato-ku, Tokyo, Japan

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Scientific Research, Data AnalyticsIndustries

Requirements

Experience at senior levels in sales, account management or similar
Able to operate on an operational, tactical and strategic level
Proven track record selling technology and solutions
Experience in building out (expanding) business with a customer and in strategic account planning. You can connect the dots within customer’s institutions
Experience and knowledge of specific Research Intelligence solution areas and background in complex solution-sales approach. (“Consultative selling.”)
Fluency in spoken and written Japanese and business level English
Exceptional communication (verbal and written) and presentation skills
Experience selling enterprise software and working in an international matrixed organization

Responsibilities

Partner with accounts, calling on key stakeholders to measure and improve the client satisfaction of products
Provide excellent customer support and value-added services to ensure retention and renewal of customers
Build and manage relationships to identify opportunities for sales of new and additional Solutions products
Achieving overall revenue targets for a portfolio of scientific databases and solutions. Including Solutions Products and Content Licensing
Understanding client needs in a consultative approach
Translating into realistic propositions and packages in support of the company sales strategy
Formulating focused strategies tailored towards the market; align sales approach to meet market needs in accordance with company policies
Conducting annual account planning and execution (jointly with Account Manager where required)
Gathering, monitoring and evaluating competitor information and providing market feedback to the business to enhance product development and Go-To-Market strategy
Participating in trade shows and conferences, with agreed outcomes

Skills

Key technologies and capabilities for this role

Account ManagementSalesConsultative SellingRevenue TargetsStrategic PlanningAccount PlanningCompetitor AnalysisMarket FeedbackTrade Shows

Questions & Answers

Common questions about this position

What is the salary for this Account Manager position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What skills and experience are required for this role?

Required experience includes senior-level sales or account management, proven track record selling technology and solutions, consultative selling in research intelligence, fluency in Japanese and business-level English, and exceptional communication skills.

What is the company culture like at Remitly?

The company promotes a healthy work/life balance, flexible working hours, and offers wellbeing initiatives, shared parental leave, study assistance, and sabbaticals to support employees' immediate and long-term goals.

What makes a strong candidate for this Account Manager role?

Strong candidates have senior-level experience in sales or account management, a proven track record in selling technology solutions, expertise in consultative selling for research intelligence, and fluency in Japanese with business-level English.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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