Mixpanel

Account Manager, Mexico City

Mexico City, Mexico City, Mexico

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Analytics Platform, SaaS, BiotechnologyIndustries

Requirements

The ideal candidate will possess strong consultative skills, business acumen, and data instincts, with experience working with executives at large enterprises. Technical curiosity, problem-solving abilities, and the capacity to develop relationships with senior stakeholders are essential. Commercial skills and a mentality to drive expansion deals are also required.

Responsibilities

The Account Manager will be responsible for strategic account planning, including creation, iteration, and execution of plans, and driving alignment between customer success plans and business goals. They will act as the primary point of contact for all account aspects, both internally and externally, and serve as the quarterback for account management. This role also involves supporting implementation, onboarding, adoption, utilization, renewal, and expansion activities for top accounts, ensuring customers derive value from Mixpanel and strategically expanding the company's footprint.

Skills

Account Management
Customer Relationship Management
Sales
Business Development
Executive Relationship Management
Renewals
Expansion Opportunities
Data Analysis
Product Adoption
Customer Success

Mixpanel

Data analytics for user behavior insights

About Mixpanel

Mixpanel provides data analytics tools that help businesses understand user interactions with their products. It tracks user behavior and measures engagement on websites and mobile applications, allowing companies to gain insights into how users engage with their digital platforms. Mixpanel's services are offered through a subscription model, where clients pay a recurring fee based on the volume of data tracked and features accessed. This model supports a steady revenue stream and enables ongoing improvements to the platform. Key features include event tracking, user segmentation, funnel analysis, and retention reports, which assist businesses in identifying trends and making informed decisions to enhance user experience. Mixpanel differentiates itself by focusing on comprehensive analytics tailored for tech startups, e-commerce businesses, and large enterprises, aiming to empower these companies to optimize user engagement and drive growth.

San Francisco, CaliforniaHeadquarters
2009Year Founded
$269.6MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
201-500Employees

Benefits

Competitive compensation
Company stock options
Sabbatical policy
PTO
Volunteer time off
Parental leave
Mental health resources
401(k) match
Health, dental,& vision coverage
Flexible work from home options
Learning & development stipend
Professional growth hours

Risks

Increased competition from Amplitude and Heap may affect market share.
Data privacy concerns may arise from integrations with platforms like BigQuery.
Growing demand for personalization pressures Mixpanel to enhance analytics capabilities.

Differentiation

Mixpanel offers real-time analytics across devices, enhancing user experience insights.
The SaaS model ensures steady revenue and continuous platform improvement.
Mixpanel's embeddable reports enhance collaboration in tools like FigJam and Coda.

Upsides

Integration with BigQuery enhances data exploration for data-driven companies.
Recognition as a 'Market Leader' boosts Mixpanel's market credibility.
Partnership with Seven Peaks expands Mixpanel's reach in the APAC region.

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