Account manager Materials Science, Electron Microscopy at Thermo Fisher Scientific

Tokyo, Japan

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Materials Science, Electron Microscopy, Scientific ResearchIndustries

Requirements

5+ years of sales experience (experience in analytical instruments, materials, or life sciences preferred)
Advanced negotiation skills for customer handling, sales, and problem-solving
High communication skills for diverse audiences
Ability to collaborate with customers and teams for systematic problem-solving
Presentation skills and ability to create presentation materials
Teamwork within the sales team
Japanese (native level)
English (business level, with emphasis on reading/writing; frequent speaking in phone conferences/meetings)
Approximately 50% domestic travel (customer visits) and several overseas trips per year
University or graduate degree (specialization in physics, chemistry, electrical/electronics, or life sciences preferred)
Sales Competencies: Learning Agility (proactive pursuit and implementation of product knowledge), Customer First (strong responsibility to customer needs, broad problem-solving, flexibility, prioritization in diverse cases), Self-Leadership (strong achievement drive and action based on strategy, high compliance and business manners awareness)

Responsibilities

Sales, customer management, and problem-solving for company products (TEM, FIB/SEM) in assigned area
Customer対応 in materials science industry (including universities and public research institutions, companies)
Formulation, adjustment, and execution of customer strategies
Accurate quarterly order forecasting
Identify and strategically address all budget-related issues per customer
Confirm all system configurations, specifications, and acceptance conditions to complete orders
Manage activities of all user groups by product as needed
Collaborate closely with application engineers and product marketing managers to conduct system demonstrations
Work closely with account service group and application engineers to manage and resolve on-site product issues

Skills

Key technologies and capabilities for this role

TEMFIB/SEMSalesAccount ManagementNegotiationCustomer Relationship ManagementPresentation SkillsProblem SolvingForecastingJapaneseEnglishStrategy Development

Questions & Answers

Common questions about this position

What experience is required for this account manager role?

Candidates need 5+ years of sales experience, preferably in analytical instruments, materials, or life sciences, along with advanced negotiation, communication, presentation skills, and teamwork.

What language skills are needed for this position?

Native-level Japanese and business-level English are required, with emphasis on reading and writing English, and speaking for numerous phone conferences and meetings.

Is there travel involved in this job?

The role requires about 50% domestic travel for customer visits and several overseas trips per year.

What is the salary for this position?

This information is not specified in the job description.

What education is required for this role?

A university degree or higher is required, with preference for majors in physics, chemistry, electrical/electronics, or life sciences.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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