Account Manager (China)

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: Not specified

Slasify is a rapidly growing, Singapore-based technology company specializing in EOR & payroll services. We operate with a fully remote team and serve businesses worldwide. We are seeking an Account Manager to join our Customer Success Department. The ideal candidate will have 2-3 years of experience in a client-facing role. Applications must be submitted in English.

Requirements

• Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or a relevant role.
• Minimum 2-3 years of experience in a client-facing role.
• Strong understanding of Chinese business culture.
• High attention to detail and excellent organizational skills.
• Experience with CRM software and project management tools.
• Proven ability to manage multiple client accounts and time-sensitive projects simultaneously.
• Excellent listening, collaboration, and cross-cultural patience and understanding.
• Go-getter attitude with strong problem-solving skills and a curiosity to learn.
• Ability to work independently without constant supervision; prior remote working experience is a plus.
• Strong verbal and written communication skills.
• Fluency in English and Mandarin Chinese is mandatory.

Responsibilities

• Develop trusted advisor relationships with clients.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Manage the onboarding and offboarding of clients and their employees.
• Clearly communicate and update leadership on the progress of monthly/quarterly initiatives.
• Prepare monthly reports for client accounts.
• Collaborate with the finance team on accurate and timely invoicing.
• Accurately cross-check and confirm payroll and reimbursements for clients' employees.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Assist with challenging client requests or issue escalations as needed.

Company Information

• Company: Slasify
• Established: 2016
• Based: Singapore
• Team: Fully remote, with colleagues in Taiwan, China, Singapore, Malaysia, Indonesia, South Korea, USA, Canada, France, Dubai, and more.
• Services: EOR & payroll services for businesses worldwide.

Benefits

• Unlimited holidays (non-cashable).
• Flexible working hours.
• Laptop buy-back policy.
• Seasonal bonus.

Equal Employment Opportunity Disclaimer

Slasify values privacy and is committed to protecting personal data. We provide equal employment opportunities and do not discriminate based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other legally protected status. We do not require photographs or personal information unrelated to the position during the application process. Hiring decisions are based solely on qualifications, skills, and experience relevant to the position.

Additional Details

• Employment Type: Full-time
• Workplace: Remote
• Language: English
• Department: Customer Success
• Published: 2025-05-29