Strategic Account Executive
Notable$130,000 - $150,000/year
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
$300,000 – $325,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI & Machine Learning, Enterprise SoftwareIndustries
Requirements
Candidates should have at least 7 years of experience in strategic or enterprise sales with a proven track record of growing revenue and expanding business with large, complex accounts. Excellent communication, presentation, and negotiation skills are essential, along with strong business acumen and the ability to engage with C-suite executives. A consultative selling approach focused on value-based solutions and the ability to manage multiple stakeholders and cross-functional initiatives is required. A Bachelor's degree or equivalent work experience is necessary, and bonus points are given for previous experience selling AI or customer support/experience software.
Responsibilities
The Strategic Account Executive will develop a strategy to break into and close key strategic logos for Decagon. They will build deep, trusted relationships with key stakeholders at all levels of the customer organization, understanding the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion. Collaboration with internal teams, including founders and engineers, is crucial to deliver tailored solutions. They will forecast and accurately report on pipeline and revenue, develop and execute account plans for strategic deals, provide feedback and insights to product and leadership teams to influence the company's roadmap, and maintain expert-level knowledge of the company's products, services, and industry trends.
Skills
Sales
Strategic Sales
Account Management
Pipeline Management
Revenue Growth
Communication
Account Planning
Forecasting
Relationship Building
Decagon
Generative AI solutions for customer support
About Decagon
Decagon.ai provides generative AI solutions designed to improve customer support and operational efficiency for various clients, from large enterprises to growing startups. Their tools automate complex data processes, helping businesses identify themes, detect anomalies, and extract valuable insights from customer interactions. The AI-powered assistance offered by Decagon.ai takes care of routine tasks and learns from human agents, which boosts productivity and enhances customer satisfaction. Unlike many competitors, Decagon.ai focuses on deeply integrating its scalable solutions with clients' internal systems, ensuring smooth automation and support. The company operates on a subscription-based model, allowing clients to access their AI tools and support services. Notable clients include Bilt, Fourthwall, and Vanta, who utilize Decagon.ai's technology for automating ticketing, supporting creators, and improving pre-sales processes.
San Francisco, CaliforniaHeadquarters
2023Year Founded
$97.3MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Enterprise Software, AI & Machine LearningIndustries
51-200Employees