Account Executive - Enterprise (Manufacturing)

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, Software, Enterprise Software, Customer Experience (CX), Employee Experience (EX)Industries

Requirements

Candidates should have 5-10 years of proven success in SaaS enterprise sales, with strong experience in ITSM and EX solution selling. Advanced knowledge of SaaS platforms and their role in driving operational efficiency within manufacturing operations is required. Mastery in solution selling and pipeline management, strong presentation skills, creative thinking, self-motivation, strong analytical abilities, and strong planning and internal resource management skills are essential. Hands-on experience with ITSM solutions and EX platforms designed to improve productivity and employee engagement in manufacturing environments is necessary. Prior experience selling to manufacturing organizations is a plus.

Responsibilities

The Account Executive will play a pivotal role in expanding Freshworks’ footprint within manufacturing organizations by engaging multiple stakeholders and delivering customized ITSM and EX solutions. Responsibilities include helping manufacturing organizations improve employee workflows and IT efficiency, sourcing new business logos, and cross-selling into existing accounts. They will develop tailored ITSM and EX strategies, collaborate with diverse decision-makers and C-level executives, build and execute a robust sales pipeline, create and present compelling value propositions, and partner with internal teams to create seamless experiences for prospects and clients.

Skills

Enterprise Sales

ITSM

EX Solutions

Consultative Sales

New Business Development

Cross-selling

Account Management

Customer Relationship Management (CRM)

Salesforce

Microsoft Dynamics

SaaS Sales

Manufacturing Industry Knowledge

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters

2003Year Founded

$149.6MTotal Funding

DEBTCompany Stage

Consumer Software, FintechIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Stock Options

Unlimited Paid Time Off

Parental Leave

Home Office Stipend

Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.

Dependency on Stripe's technology could pose risks if Stripe faces issues.

Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.

The company provides mobile-friendly solutions, catering to the rise of remote work.

FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.

The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.

AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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