Account Executive (Enterprise) at Dovetail

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Customer InsightsIndustries

Requirements

Experience in a consultative sales role for a SaaS business
Experience outperforming in a high-growth sales environment (share results; ideally contributed to an early-stage sales team)
Extensive consultative selling skills to navigate complex enterprise sales cycles while delivering a delightful customer experience
Exceptional analytical and problem-solving skills, with operational skills to develop, report on, simplify, and improve sales processes
Concise communication to convey thoughts, opinions, and feelings with customers and teammates
Right attitude towards a sense of urgency, risk, and ambiguity in an early-stage startup
(Bonus) Experience selling in research, design, or customer experience product categories
Remote position in New York for East Coast and EMEA timezone coverage (with travel to SF office)

Responsibilities

Manage the end-to-end sales process, owning the full sales cycle for Enterprise prospects from inbound lead to close via consultative sales
Help customers navigate complex sales cycles and manage relationships with procurement, IT, and legal to close new business
Create and deliver tailored consultative demonstrations of Dovetail for various audiences
Develop intimate knowledge of Dovetail's functionality, capabilities, and the market to effectively assist prospects
Develop and maintain strong relationships with prospects and stakeholders throughout the sales cycle for a delightful experience
Partner with customer success during sales to ensure prospects are set up for success in adopting Dovetail
Contribute to maturing the global Enterprise business, working with the Sales team to drive growth and pioneer practices to improve sales efficiency in a product-led sales strategy

Skills

Key technologies and capabilities for this role

Consultative SalesEnterprise SalesSales DemonstrationsFull Sales CycleProspect Relationship ManagementStakeholder ManagementDemo DeliverySales ClosingCustomer Success CollaborationB2B Sales

Questions & Answers

Common questions about this position

Is this position remote, and what are the location requirements?

This is a remote position in New York to help with timezone coverage of the East Coast and EMEA. There is no current office in New York, but travel opportunities to the San Francisco office exist.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills and experience are required for this Account Executive role?

Required experience includes consultative sales in a SaaS business, outperforming in high-growth sales environments, navigating complex enterprise sales cycles, analytical and problem-solving skills, concise communication, and a startup mindset with urgency towards risk and ambiguity.

What is the company culture like at Dovetail?

Dovetail seeks ambitious problem solvers from diverse backgrounds who are passionate about their craft and excited about the mission. The team is 120+ and growing across offices in Sydney and San Francisco.

How can I make my application stand out for this role?

Share your sales results to demonstrate outperforming in high-growth environments, ideally with early-stage team contributions. Highlight your consultative selling skills and experience navigating complex enterprise sales cycles.

Dovetail

SaaS platform for customer data analysis

About Dovetail

Dovetail offers a platform designed for businesses to analyze and manage customer data effectively. The platform enables users to transcribe, analyze, and identify key themes from customer feedback, which helps businesses understand their customers' needs and challenges. Dovetail also provides a secure storage solution for research data, allowing easy access for stakeholders to make informed decisions. Unlike many competitors, Dovetail emphasizes integration with popular tools like Slack, Atlassian, Notion, and Zapier, enhancing its usability within existing workflows. The company prioritizes security and compliance, holding SOC 2 certification and being prepared for GDPR and HIPAA regulations, which is crucial for businesses dealing with sensitive information. The goal of Dovetail is to empower businesses to gain deeper insights into their customers, ultimately aiding in better decision-making.

Sydney, AustraliaHeadquarters

2017Year Founded

$68.3MTotal Funding

SERIES_ACompany Stage

Enterprise Software, CybersecurityIndustries

51-200Employees