Account Executive (Enterprise) at Dovetail

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Customer InsightsIndustries

Requirements

Experience in a consultative sales role for a SaaS business
Experience outperforming in a high-growth sales environment (share results; ideally contributed to an early-stage sales team)
Extensive consultative selling skills to navigate complex enterprise sales cycles while delivering a delightful customer experience
Exceptional analytical and problem-solving skills, with operational skills to develop, report on, simplify, and improve sales processes
Concise communication to convey thoughts, opinions, and feelings with customers and teammates
Right attitude towards a sense of urgency, risk, and ambiguity in an early-stage startup
(Bonus) Experience selling in research, design, or customer experience product categories
Remote position in New York for East Coast and EMEA timezone coverage (with travel to SF office)

Responsibilities

Manage the end-to-end sales process, owning the full sales cycle for Enterprise prospects from inbound lead to close via consultative sales
Help customers navigate complex sales cycles and manage relationships with procurement, IT, and legal to close new business
Create and deliver tailored consultative demonstrations of Dovetail for various audiences
Develop intimate knowledge of Dovetail's functionality, capabilities, and the market to effectively assist prospects
Develop and maintain strong relationships with prospects and stakeholders throughout the sales cycle for a delightful experience
Partner with customer success during sales to ensure prospects are set up for success in adopting Dovetail
Contribute to maturing the global Enterprise business, working with the Sales team to drive growth and pioneer practices to improve sales efficiency in a product-led sales strategy

Skills

Consultative Sales

Enterprise Sales

Sales Demonstrations

Full Sales Cycle

Prospect Relationship Management

Stakeholder Management

Demo Delivery

Sales Closing

Customer Success Collaboration

B2B Sales

Dovetail

SaaS platform for customer data analysis

About Dovetail

Dovetail offers a platform designed for businesses to analyze and manage customer data effectively. The platform enables users to transcribe, analyze, and identify key themes from customer feedback, which helps businesses understand their customers' needs and challenges. Dovetail also provides a secure storage solution for research data, allowing easy access for stakeholders to make informed decisions. Unlike many competitors, Dovetail emphasizes integration with popular tools like Slack, Atlassian, Notion, and Zapier, enhancing its usability within existing workflows. The company prioritizes security and compliance, holding SOC 2 certification and being prepared for GDPR and HIPAA regulations, which is crucial for businesses dealing with sensitive information. The goal of Dovetail is to empower businesses to gain deeper insights into their customers, ultimately aiding in better decision-making.

Sydney, AustraliaHeadquarters

2017Year Founded

$68.3MTotal Funding

SERIES_ACompany Stage

Enterprise Software, CybersecurityIndustries

51-200Employees

Benefits

Equity for everyone

Annual retreats

Equal parental leave

Flexible work life balance

Development & growth opportunities

Extra paid days off

Medical, dental & vision coverage

Risks

Emerging AI-driven platforms increase competition for Dovetail.

New global data privacy regulations may require costly compliance measures.

Economic downturns could reduce enterprise IT budgets, affecting subscriptions.

Differentiation

Dovetail is the only AI-first insights hub for centralized customer feedback.

The platform integrates with tools like Slack, Atlassian, and Notion for seamless insights.

Dovetail offers SOC 2 certification, ensuring high data security and compliance.

Upsides

Dovetail raised $63M in Series A, valuing it over $700M.

Growing demand for AI-driven insights boosts Dovetail's market potential.

Advancements in NLP enhance Dovetail's customer feedback analysis capabilities.

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