Account Executive 3, Enterprise Direct Sales - Managed Solutions at Comcast

Texas Twp, Michigan, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

In-depth experience, knowledge, and skills in selling complex solutions
Knowledge of Network Design, SDWAN, and Network Security
Familiarity with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts
Excellent verbal and written skills including presenting, persuading, and negotiating
Ability to exercise independent judgment and discretion in matters of significance
Regular, consistent, and punctual attendance; ability to work nights and weekends, variable schedule(s) as necessary

Responsibilities

Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating local partnerships and organizational affiliations
Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships
Actively seeks ways to promote and position the Comcast brand within territory
Builds relationships and drives alignment and regular communication between key GTM partners
Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services; sells with goals of exceeding departmental financial and unit targets
Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience; maintains and builds customer relationships to drive customer retention
Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow-up skills
Maintains accurate and quality sales records and prepares sales and activity reports as required
Attends out-of-the-office meetings with customers on a regular basis
Other duties and responsibilities as assigned
Understand Operating Principles and make them the guidelines for how to do the job; own the customer experience by thinking and acting in ways that put customers first, give them seamless digital options at every touchpoint