Global Account Director
Adobe- Full Time
- Senior (5 to 8 years)
Candidates should possess 5-10 years of Account Management experience in agencies with a strong focus on digital/performance-based work, experience leading large-scale productions, exceptional written and verbal communication skills, and the ability to multitask across multiple concurrent projects with a high volume of deliverables. They should also have experience managing digital projects on behalf of clients in the technology or B2B sectors, an entrepreneurial spirit, and experience working with complex project and complex clients delivering annual services revenues in excess of $5MM, a solid understanding of user-centric digital product design, competency managing complex teams and matrixed client relations, and solid experience formulating and driving long-term strategic account plans, strategies, and roadmaps.
As an Account Director, you will lead integrated, full-funnel campaigns from inception through to final execution and trafficking, provide strategic direction for clients while overseeing flawless execution of project work, foster relationships with clients to ensure the effective delivery of projects, lead internal teams and client teams, manage financials for the client and lead internal financial reporting/forecasting, develop and deliver organic growth within accounts, deliver metrics on the quality of the relationship and the product provided to accounts, ensure all Statements of Work are drafted, documented, accurate, and implemented, foster relationships across the multi-disciplinary teams within the agency and across our agency partners, mentor and coach team members while motivating and leading overall project teams, define and implement best practices at the business unit level, contribute to overall development of the Client Services department, and react quickly, assess, and implement solutions.
Digital experience design and marketing agency
Critical Mass is a digital experience design agency that creates engaging digital solutions for clients in various industries, including automotive, finance, healthcare, and retail. The agency focuses on delivering tailored digital strategies, user experience (UX) design, and technology solutions. Their services encompass website design and development, digital marketing campaigns, social media management, and data analytics. Critical Mass differentiates itself from competitors through its collaborative approach, working closely with clients to co-create solutions that resonate with their target audience. The company aims to simplify complex digital challenges and provide user-friendly solutions while nurturing talent through programs like the Critical Mass Artist In Residence (CM AIR) and Trailhead.