Remote Jobs at ServiceNow

Cloud-based platform for digital workflows

Santa Clara, California, United States

Santa Clara
Remote iconRemote

Sr. Business Process Consultant, Enterprise Architecture Workflow Prod…

ServiceNow

Candidates must have at least five years of consulting experience for complex, global organizations and more than seven years of experience with Enterprise Architecture. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is also required.

  • Compensation iconSalary not specified
  • Employment type iconFull Time
  • Experience level iconSenior (5 to 8 years), Expert & Leadership (9+ years)
Santa Clara
Remote iconRemote

Senior Network Operations Engineer - Layer 4-7 - Federal

ServiceNow

Candidates must be US citizens, naturalized citizens, or permanent residents holding a green card. This role requires passing a ServiceNow background screening, including a credit check, criminal/misdemeanor check, and drug test. Experience with AI integration into work processes, decision-making, or problem-solving is necessary. Familiarity with network operations in private and hybrid multi-cloud environments (Azure, AWS, GCP) is expected.

  • Compensation iconSalary not specified
  • Employment type iconFull Time
  • Experience level iconSenior (5 to 8 years), Expert & Leadership (9+ years)
San Diego
Remote iconRemote

Staff Inbound Product Manager - Gen AI Platform and AI Agents

ServiceNow

Candidates should have 8+ years of product management experience in Agile environments, with expertise in creating roadmaps, breaking down features, and evaluating feasibility. A deep understanding of the ServiceNow platform, its capabilities, modules, and features is required. Proficiency in Agile and ServiceNow development is necessary, and experience with Large Language Models and AI technologies is a plus. Familiarity with core ServiceNow modules like ITSM, ITOM, HRSD, or CSM is valued. Expe…

  • Compensation iconSalary not specified
  • Employment type iconFull Time
  • Experience level iconExpert & Leadership (9+ years)
Chicago
Remote iconRemote

Staff Inbound Product Manager - Gen AI Platform and AI Agents

ServiceNow

Candidates must have 8+ years of product management experience in Agile environments, with expertise in creating roadmaps, breaking down features, and evaluating feasibility. A deep understanding of the ServiceNow platform, its capabilities, modules, and features is essential. Proficiency in Agile and ServiceNow development is required, along with experience in leveraging or critically thinking about AI integration into work processes. Familiarity with Large Language Models, AI technologies, and…

  • Compensation iconSalary not specified
  • Employment type iconFull Time
  • Experience level iconExpert & Leadership (9+ years)
West Palm Beach
Remote iconRemote

Staff Inbound Product Manager - Gen AI Platform and AI Agents

ServiceNow

Candidates should possess 8+ years of product management experience in Agile environments, with expertise in creating roadmaps, breaking down features into capabilities and epics, and evaluating feasibility. A deep understanding of the ServiceNow platform's capabilities, modules, and features is required, along with proficiency in Agile and ServiceNow development. Experience with Large Language Models and AI technologies is a plus, as is familiarity with core ServiceNow modules like ITSM, ITOM, …

  • Compensation iconSalary not specified
  • Employment type iconFull Time
  • Experience level iconExpert & Leadership (9+ years)
Vienna
Remote iconRemote

Customer Success Manager- DOD

ServiceNow

Candidates must have at least 3 years of experience in customer professional services or business consulting, with the ability to provide independent comprehensive services and resolve issues through analysis. Familiarity with digital transformation or project management is required, along with the ability to learn and explain technical products, manage multiple customers simultaneously, and work collaboratively. DOD industry experience is essential, and ServiceNow accreditations or certificatio…

  • Compensation iconSalary not specified
  • Employment type iconFull Time
  • Experience level iconMid-level (3 to 4 years), Senior (5 to 8 years)
Addison
Remote iconRemote

Principal Business Process Consultant, CRM and Industry Workflows

ServiceNow

Candidates must have at least 8 years of consulting experience with complex, global organizations, preferably in government sectors. Experience in leveraging AI for work processes, decision-making, or problem-solving is required, including understanding AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI. Demonstrated ability to influence and consult on Customer Service and/or Field Service Delivery / Shared Services environments is also necessary.

  • Compensation iconSalary not specified
  • Employment type iconFull Time
  • Experience level iconExpert & Leadership (9+ years)
Addison
Remote iconRemote

Senior Technology Consultant, CRM and Industry Workflows

ServiceNow

Candidates should have experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Experience with the ServiceNow platform, including Flow Designer, REST, JavaScript, HTML, CSS, SSO, and Mid-servers, is required. Familiarity with AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, and Generative AI is also necessary.

  • Compensation iconSalary not specified
  • Employment type iconFull Time
  • Experience level iconSenior (5 to 8 years), Expert & Leadership (9+ years)
Addison
Remote iconRemote

Principal Business Process Consultant, CRM and Industry Workflows

ServiceNow

The ideal candidate will have at least 8 years of consulting experience with complex, global organizations, preferably in government sectors. They should possess demonstrated ability to influence and consult on Customer Service and/or Field Service Delivery/Shared Service operations, including the integration of AI into work processes, decision-making, and problem-solving.

  • Compensation iconSalary not specified
  • Employment type iconFull Time
  • Experience level iconExpert & Leadership (9+ years)
Addison
Remote iconRemote

Senior Technology Consultant, CRM and Customer Workflows (Secret Clear…

ServiceNow

The ideal candidate has experience integrating AI into work processes, decision-making, or problem-solving. A Secret Clearance is required for this position. Experience with the ServiceNow platform, including Flow Designer, REST, JavaScript, HTML, CSS, SSO, and Mid-servers, is essential. Familiarity with AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, and Generative AI is also necessary. The role requires the ability to lead custo…

  • Compensation iconSalary not specified
  • Employment type iconFull Time
  • Experience level iconSenior (5 to 8 years), Expert & Leadership (9+ years)
Addison
Remote iconRemote

Senior Business Process Consultant, CRM and Industry Workflows (Secret…

ServiceNow

Candidates must possess a Secret Clearance and have experience as a functional and process expert within CRM and Industry Workflows. Experience with ServiceNow products and best practices, including AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, and Generative AI, is required. Familiarity with process definition, re-engineering, improvement, and gap analysis is also necessary. The role requires the ability to guide customers in l…

  • Compensation iconSalary not specified
  • Employment type iconFull Time
  • Experience level iconSenior (5 to 8 years), Expert & Leadership (9+ years)
Addison
Remote iconRemote

Principal Technology Consultant, CRM and Customer Workflows (Secret Cl…

ServiceNow

Candidates must possess a Secret Clearance and have experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Experience with the ServiceNow platform and its AI offerings such as Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, and Generative AI is required. Proficiency in JavaScript, HTML, CSS, REST, SSO, and Mid-servers is also necessary.

  • Compensation iconSalary not specified
  • Employment type iconFull Time
  • Experience level iconExpert & Leadership (9+ years)
Addison
Remote iconRemote

Senior Technology Consultant, CRM and Customer Workflows

ServiceNow

The role requires experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Candidates should have hands-on development experience on the ServiceNow platform, utilizing technologies such as Flow Designer, REST, JavaScript, HTML, CSS, SSO, and Mid-servers. Experience with AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, and Generative AI is also necessary. The…

  • Compensation iconSalary not specified
  • Employment type iconFull Time
  • Experience level iconSenior (5 to 8 years)
Addison
Remote iconRemote

Sr. Technical Consultant, ServiceNow Finance & Supply Chain (Source to…

ServiceNow

The candidate must have at least 3 years of experience in configuration and development within complex, global organizations in Finance, Supply Chain, or Source-to-Pay operations/technology. Preferably, the candidate should have at least 2 years of ServiceNow configuration/development experience and hold relevant ServiceNow certifications such as CSA, CAD, and Finance & Supply Chain related Solution Accreditations.

  • Compensation iconSalary not specified
  • Employment type iconFull Time
  • Experience level iconSenior (5 to 8 years), Expert & Leadership (9+ years)
Philadelphia
Remote iconRemote

Sr Mgr, Solution Consulting- State and Local

ServiceNow

Candidates must have 7 years of presales experience, including 1st line management experience in a fast-growing IT environment with software, cloud, or customer experience. A deep understanding of the US market, experience selling to senior management, and familiarity with the state and local government landscape, including its needs, challenges, and regulatory requirements, are essential. Knowledge of industry best practices in the SLG sector, value-based or solution selling, and the SaaS/PaaS …

  • Compensation iconSalary not specified
  • Employment type iconFull Time
  • Experience level iconExpert & Leadership (9+ years)