Advisory Solution Consultant at ServiceNow

Gurugram, Haryana, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT Services, SaaSIndustries

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (e.g., using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry)
7+ years of pre-sales solution consulting or sales engineering experience
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
Experience working collaboratively with product management, product marketing, partners, and professional services
Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
Willingness to travel, as necessary

Responsibilities

Support product sales as a technical and domain expert of a client-facing sales team
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
Provide feedback to product management about product enhancements that can address customer needs and provide additional value
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows
Develop, position, and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory

Skills

Key technologies and capabilities for this role

Solution ConsultingProduct DemonstrationsDiscovery WorkshopsSales SupportTechnical ConsultingCompetitive AnalysisProduct PositioningCustomer WorkshopsDomain ExpertiseSales Cycles

Questions & Answers

Common questions about this position

Is this position remote or on-site?

The position is on-site.

What experience is required for this role?

Candidates need 7+ years of pre-sales solution consulting or sales engineering experience, proficiency with the ServiceNow platform or technical expertise with cloud software solutions, and experience working collaboratively with product management, product marketing, partners, and professional services.

What is the salary or compensation for this position?

This information is not specified in the job description.

Does this role require travel?

Yes, travel is required as necessary.

What makes a strong candidate for this Solution Consultant role?

A strong candidate has experience leveraging AI in work processes, 7+ years in pre-sales solution consulting or sales engineering, ServiceNow platform proficiency, collaborative experience across teams, and territory management skills.

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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