Sr Advisory Solution Consultant at ServiceNow

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT Services, Employee Experience, Customer Workflow, ITXIndustries

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (e.g., using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry)
10+ years of pre-sales solution consulting or sales engineering experience
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
Experience working collaboratively with product management, product marketing, partners, and professional services
Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
Ability to travel, as necessary

Responsibilities

Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Develop, position, and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory
Develop client partner relationships
Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
Provide feedback to product management about product enhancements that can address customer needs and provide additional value
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows

Skills

Key technologies and capabilities for this role

Solution ConsultingProduct DemonstrationsDiscovery WorkshopsSales EnablementCustomer Journey MappingRoadmap PlanningTechnical ConsultingDomain ExpertiseClient PartneringProduct Feedback

Questions & Answers

Common questions about this position

What is the work location for this Sr Advisory Solution Consultant role?

The position is on-site.

What experience is required for this position?

Candidates need 10+ years of pre-sales solution consulting or sales engineering experience, proficiency with the ServiceNow platform or technical expertise with cloud software solutions, and experience working collaboratively with product management, product marketing, partners, and professional services.

Is AI experience required for this role?

Yes, experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is required.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a strong candidate for this Solution Consultant role?

Strong candidates have 10+ years in pre-sales or sales engineering, ServiceNow proficiency, AI integration experience, territory management skills, and the ability to lead discovery workshops and demos while collaborating across teams.

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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