Sr Enterprise Sales Associate - Public Sector (Government and NHS) at ServiceNow

Staines-upon-Thames, England, United Kingdom

ServiceNow Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Public Sector, Government, HealthcareIndustries

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (e.g., using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry)
  • Prior experience establishing trusted relationships with current and prospective clients as well as internal teams
  • Ran full cycle sales deals for 1-2+ years
  • Coachable and focused on personal development to learn new skills
  • Ability to understand the "bigger picture" beyond solving a siloed issue
  • Driven and consistently able to apply newly learned, complex knowledge
  • Experience working with or selling into government or public sector organizations (including central government, local authorities, or the NHS) is highly desirable

Responsibilities

  • Drive business in existing, under-penetrated, and suspect Enterprise accounts
  • Source net new opportunities through prospecting efforts
  • Build quotes and proposals
  • Create strategic account plans
  • Run business reviews
  • Work alongside the greater account team (Account Executive, Solutions Consultant, Solution Sales, Renewal Sales, Customer Success, and Sales Development)
  • Learn from experienced Sales professionals by supporting and driving large Enterprise accounts through every stage of the selling process and customer journey
  • Create formal networks with key decision makers and build a strong understanding of all aspects of the selling process
  • Prospect under-penetrated Enterprise accounts and/or cross-sell new business unit applications
  • Provide ‘on demand’ sales support to customers
  • Support Customer Success Managers and Renewal Reps to ensure health and retention of customers
  • Be a trusted advisor to customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap
  • Identify the right specialist/support resources to bring into a deal, at the right time
  • Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams
  • Invest in yourself by continuing to develop skills through formal training, coaching, and feedback

Skills

Enterprise Sales
Prospecting
Account Management
Quote Building
Proposal Creation
Strategic Account Planning
Business Reviews
Public Sector Sales
Government Sales
NHS Sales

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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