Enterprise Sales Associate, FSI at ServiceNow

Tokyo, Japan

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, TechnologyIndustries

Requirements

On-site location
Full-time employment
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving

Responsibilities

Drive business in existing, under-penetrated, and suspect Enterprise accounts
Source net new opportunities through prospecting efforts
Support opportunities by building quotes and proposals
Create strategic account plans
Run business reviews
Work alongside the greater account team (Account Executive, Solutions Consultant, Solution Sales, Renewal Sales, and Customer Success)
Provide ‘on demand’ sales support to customers
Support Customer Success Managers and Renewal Reps to ensure health and retention of customers
Be a trusted advisor to customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap
Identify the right specialist/support resources to bring into a deal, at the right time
Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams
Invest in yourself by continuing to develop your skills through formal training, coaching, and feedback

Skills

Key technologies and capabilities for this role

ProspectingAccount ManagementQuote BuildingProposal CreationStrategic Account PlanningBusiness ReviewsSales SupportCustomer Success

Questions & Answers

Common questions about this position

Is this position remote or on-site?

The position is on-site.

What is the salary or compensation for this role?

This information is not specified in the job description.

What skills or experience are required for this Enterprise Sales Associate role?

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is required.

What teams will I work with in this role?

You will work closely with Account Executives, Solutions Consultant, Solution Sales, Renewal Sales, and Customer Success as part of the broader account team.

What makes a strong candidate for this sales associate position?

Strong candidates have experience integrating AI into work processes and a drive to develop sales skills through training, coaching, and feedback while supporting account teams to drive revenue.

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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