\u003C/p>\u003Ch3>\u003Cspan style=\"color:#000000\">\u003Cb>\u003Cspan style=\"font-size:14px\">Key Responsibilities:\u003C/span>\u003C/b>\u003C/span>\u003C/h3>\u003Cp>\u003C/p>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Retention \u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Responsible for owning the retention strategy for assigned Strategic accounts by building and executing a renewal plan\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Proactively provide a clear picture to management and collaborating team highlighting high risk renewal accounts within the region and strategy/ideas to turnaround\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Responsible for ensuring appropriate levels of customer training and product utilization by working with the Product Training Specialist team and monitoring internal Tableau reports\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Oversee the overall renewal lifecycle; from pricing and contracting alongside the Account Executive, to invoicing and client support, so customer concerns get addressed correctly and efficiently throughout the fiscal year\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Support new sales into existing accounts to ensure maximum customer ROI with DJ\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003C/p>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Customer Knowledge\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Know your customer including the development of good account understanding, business groups deriving value from DJ services, understanding the clients’ business/industry, competitor solutions they are using and the client’s current and developing needs\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Understand how your clients derive value from DJ services/products, know the people involved including decision makers within those groups.\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Serve as a client conduit internally for feedback and competitive intelligence to DJ Product, Content & Marketing.\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003C/p>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Lead Generation\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Where possible identify opportunities for increased revenue within the set of accounts (up-selling and possibly cross-selling) and work with other members of the sales team to follow through on such opportunities.\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003C/p>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">The CES must maintain accurate and appropriate client records within the Company’s systems. The CES will communicate with clients mainly via telephone and email.\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Ch3>\u003Cspan style=\"color:#000000\">\u003Cb>\u003Cspan style=\"font-size:14px\">Preferred Skills:\u003C/span>\u003C/b>\u003C/span>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Min 2-4 years of proven success in client engagement, customer success or account management\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Exceptional written and verbal communication skills\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Proven ability to multi-task and adhere to tight deadlines in a fast-paced, collaborative environment\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Excellent project management and organizational skills with a keen attention to detail\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Proficient in Microsoft Office suite & Google Drive\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan style=\"color:#4a4a4a\">\u003Cspan>\u003Cspan style=\"font-size:14px\">Knowledge of Salesforce & Tableau desirable\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put \"Reasonable Accommodation\" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cspan>Business Area:\u003C/span>\u003C/p>Dow Jones - Business Intelligence\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">Job Category:\u003C/p>Sales\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">Union Status:\u003C/p>Union role\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>","https://dowjones.wd1.myworkdayjobs.com/dow_jones_career/job/London-1-London-Bridge-St/Client-Engagement-Specialist_Job_Req_49104",{"id":68,"name":69,"urlSafeSlug":98,"logo":70},[376],{"city":167,"region":168,"country":169},"2025-10-02T00:00:00Z","- Proven success in client engagement, customer success, or account management\n- Excellent written and verbal communication skills\n- Proven ability to multi-task and adhere to tight deadlines\n- Excellent project management and organizational skills\n- Proficient in Microsoft Office suite and Google Drive\n- Knowledge of Salesforce and Tableau desirable\n- Reasonable accommodation for disability","- Manage renewal aspects of the relationship with a defined set of customers\n- Retain existing contract revenue within existing buying centers\n- Support new sales into existing accounts\n- Develop and drive successful renewals\n- Liaise with internal teams to ensure client business needs are met\n- Oversee the overall renewal lifecycle\n- Ensure customer concerns are addressed correctly and efficiently\n- Identify opportunities for increased revenue within the set of accounts\n- Maintain accurate and appropriate client records\n- Communicate with clients mainly via telephone and email\n- Lead generation: identify opportunities for increased revenue and work with sales team to follow through",{"employment":381,"compensation":383,"experience":384,"visaSponsorship":387,"location":388,"skills":389,"industries":397},{"type":382},{"id":110,"name":111,"description":338},{"minAnnualSalary":38,"maxAnnualSalary":38,"currency":340,"details":38},{"experienceLevels":385},[386],{"id":281,"name":344,"description":345},{"type":120},{"type":106},[390,391,392,393,394,395,396],"Client Relationship Management","Retention Strategy","Account Management","Customer Training","Problem-Solving","Communication","Stakeholder Management",[398,399],{"id":136,"name":142},{"id":67,"name":66},{"id":401,"title":402,"alternativeTitles":403,"slug":410,"jobPostId":401,"description":411,"applyUrl":412,"company":69,"companyOption":413,"locations":414,"listingDate":418,"listingSite":102,"isRemote":103,"requirements":419,"responsibilities":420,"status":106,"expiryDate":38,"summary":421},"ee34b6e3-9ee0-4b76-851a-3c78ccb2a617","Summer 2026 Internship - OPIS Data Analyst Intern",[404,255,405,262,406,407,408,409],"Data Analyst Intern","Analytics Intern","Data Operations Intern","Insights Intern","Data Support Intern","Quantitative Analyst Intern","summer-2026-internship-opis-data-analyst-intern-ee34b6e3-9ee0-4b76-851a-3c78ccb2a617","Employment Type: Part time\n\n\u003Ch2>\u003Cb>Job Description:\u003C/b>\u003C/h2>Summer 2026 Internship - OPIS Strategic Insights Team, Chemical Market Analytics\n\nApplication Deadline: November 15, 2025\nWe encourage you to submit your application as soon as you can as internship applications are reviewed on a rolling basis.\n\nInternship Dates: June 8, 2026 - August 14, 2026 (You must be available to work during this \nperiod)\n\nAbout Our Organization:\nDow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).\n\nAbout the Team:\nOPIS, a Dow Jones company, delivers price discovery, short- and long-term outlooks, expert analysis and market news across the global energy and chemical industries, allowing stakeholders to buy and sell those commodities confidently. Our commitment to reliability is reinforced by personalized customer service and constant innovation. OPIS listens to the needs of the energy and chemical markets and responds with flexible and easy-to-use products: accurate pricing data, insightful analysis, powerful software and educational events. Navigating world energy and chemical markets is complex – OPIS makes it simpler.\n\nAbout the Role:\nYou will work as part of a global team that is responsible for strategic, long-term market forecasts for the chemical industry. You will support updates of chemical product supply/demand data and integrated long-term projections using advanced analytics and models, and related publications. Specific responsibilities include data management, participation in the development of new commercial products and product enhancements, and projects to help improve data quality and process efficiencies. You will be part of a core global team and also work with our international product experts. \nThis role is hybrid, based in our Houston, TX office. \n\nYou Will:\nParticipate in data and content updates and publications together with global team members\nProvide support in gathering and auditing of input and output data \nHelp with the creation and set up of internal models and client deliverables\n\nYou Have:\nCompleted at least two years toward a Bachelor’s degree, preferably in chemical engineering, chemistry, or related field\nBY NEXT SUMMER, YOU WILL BE: either a rising junior or rising senior in your undergrad program.\nExcellent knowledge of Microsoft Office (Excel, PowerPoint)\nFluency in English, written and spoken at a business level\nExperience in Python or familiarity with other languages/ tools like R, SQL and MongoDB, desired.\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put \"Reasonable Accommodation\" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cspan>Business Area:\u003C/span>\u003C/p>Dow Jones - OPIS - CMA\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">Job Category:\u003C/p>Administration, Facilities & Secretarial\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">Union Status:\u003C/p>Non-Union role\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>Pay Range: $25.00 - $25.00\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including \"elective\" benefits employees may select to best fit the needs and personal situations of our diverse workforce..","https://dowjones.wd1.myworkdayjobs.com/dow_jones_career/job/Houston-TX---OPIS/Summer-2026-Internship---OPIS-Data-Analyst-Intern_Job_Req_49293",{"id":68,"name":69,"urlSafeSlug":98,"logo":70},[415],{"city":416,"region":417,"country":45},"Houston","Texas","2025-10-06T00:00:00Z","- Completed at least two years toward a Bachelor’s degree, preferably in chemical engineering, chemistry, or related field\n- BY NEXT SUMMER, you will be: either a rising junior or rising senior in your undergrad program\n- Excellent knowledge of Microsoft Office (Excel, PowerPoint)\n- Fluency in English, written and spoken at a business level\n- Experience in Python or familiarity with other languages/ tools like R, SQL and MongoDB, desired","- Participate in data and content updates and publications together with global team members\n- Provide support in gathering and auditing of input and output data\n- Help with the creation and set up of internal models and client deliverables",{"employment":422,"compensation":426,"experience":427,"visaSponsorship":431,"location":432,"skills":433,"industries":438},{"type":423},{"id":180,"name":424,"description":425},"Part Time","Work fewer hours weekly, perfect for maintaining flexible schedules.",{"minAnnualSalary":38,"maxAnnualSalary":38,"currency":340,"details":38},{"experienceLevels":428},[429],{"id":180,"name":181,"description":430},"Suitable for recent graduates starting their career.",{"type":120},{"type":289},[434,232,435,436,349,395,437],"Market Analysis","Chemical Industry","Forecasting","Teamwork",[439,440],{"id":136,"name":142},{"id":67,"name":66},["Reactive",442],{"$ssite-config":443},{"env":444,"name":445,"url":446},"production","nuxt-app","https://jobo.world",["Set"],["ShallowReactive",449],{"company-Dow-Jones":-1,"company-jobs-ebbf3772-7f04-4984-871c-606e13d4f2aa-carousel":-1},"/company/Dow-Jones",{}]