Director of Residential Sales
MRI SoftwareSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, MediaIndustries
Requirements
- Advanced knowledge of Comcast products (video, high-speed internet, voice, XFINITY Home) and competitive features, benefits, pricing, and campaigns
- Expert knowledge of selling reflective of required relevant experience
- Consistent record of success in residential canvassing sales environment, emphasizing business-to-consumer sales
- Effective communication, organizational, and people skills, plus strong customer service skills
- Strong technical capability (computer knowledge, billing system, databases)
- Competent time management and organizational skills
- Ability to walk and/or travel door-to-door for considerable distances in all weather conditions (meets physical requirements)
- Where applicable, obtain and maintain credentials/licenses necessary to sell/design alarm systems as required by law
- Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary
- Understand Operating Principles and apply them to job performance
Responsibilities
- Promote and sell Comcast products and services (video, high-speed internet, voice, XFINITY Home) by knocking every door in assigned territory
- Communicate effectively and develop rapport with customers; evaluate needs and make recommendations
- Increase customer understanding of Comcast products, pricing, and competitive advantages; evaluate and respond to competitive offers
- Create and execute turf management plans independently; utilize experience-based sales techniques
- Meet and exceed sales goals established by local market
- Independently establish and organize daily sales activities
- Generate business through established and approved lead generation methods
- Implement effective sales closing techniques to achieve product installation goals
- Own the customer experience by putting customers first and providing seamless digital options
- Be an enthusiastic learner, user, and advocate of Comcast technology, products, services, and digital tools
- Win as a team by collaborating to achieve big results
- Perform other duties as assigned
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary and commission for this position?
The salary is $55,000 plus $25,500 annual commission.
Is this a remote position or does it require fieldwork?
This is a field sales role requiring door-to-door canvassing in an assigned territory, including physical requirements like walking and traveling.
What skills are required for the Xfinity Field Sales Consultant role?
Required skills include advanced knowledge of Comcast products, expert sales techniques, effective communication and rapport-building with customers, strong organizational and time management skills, and technical capability with computers, billing systems, and databases.
What is the company culture like at Comcast?
Comcast emphasizes passion for teamwork, innovation in media and technology, a fast-paced environment, and creating career opportunities through remarkable people who drive cutting-edge products for customers.
What makes a strong candidate for this sales consultant position?
A strong candidate has a consistent record of success in residential canvassing sales, especially business-to-consumer, meets and exceeds sales goals, operates independently with experience-based techniques, and demonstrates confidence in selling.
Comcast
Comcast Corporation is a global media and technology company.
About Comcast
Philadelphia, PennsylvaniaHeadquarters
1963Year Founded
$42.3MTotal Funding
IPOCompany Stage
10,001+Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Parental Leave
Tuition Reimbursement
Unlimited Paid Time Off
Risks
Competition from streaming services impacts Comcast's traditional cable TV business.
5G technology enables new competitors in the broadband market, threatening Comcast's market share.
Consumer scrutiny of data caps and pricing could lead to reputational damage.
Differentiation
Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.
Comcast's digital equity grants highlight its commitment to corporate social responsibility.
Comcast's involvement in rural broadband initiatives opens new markets and customer bases.
Upsides
Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.
Transform Wealth LLC's investment indicates confidence in Comcast's financial health.
Comcast's expansion efforts could lead to increased customer satisfaction and retention.
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