VP of Product Design at Zuma

San Francisco, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Property Management, Artificial IntelligenceIndustries

Requirements

10+ years of experience designing and leading products with exceptional UX at early-stage or high-growth companies
Track record of executive partnership – you’ve sat at the table with product, engineering, and business leaders to shape bold product bets
Deep experience (inferred from context of leading design in complex, innovative environments)

Responsibilities

Collaborate at the highest levels of the company as a member of the executive team, working side-by-side with the founders to define product strategy and business direction
Design for multiple personas across a layered ecosystem: from corporate operators and regional managers to on-site leasing teams and the renters themselves, respecting and unifying their distinct needs, contexts, and interaction styles
Drive user-centric thinking across the company, bringing a high-craft, systems-oriented approach to understanding problems, experimenting with solutions, and continuously raising the bar for simplicity, elegance, and usefulness
Define new interaction patterns for a world where users collaborate with AI, inventing UI for intelligent agents, task orchestration, and real-time performance feedback, grounded in trust, transparency, and efficiency
Bring coherence to the Zuma experience, ensuring a beautifully unified system whether users are viewing KPI dashboards, replying to residents, configuring AI workflows, or triaging alerts
Scale the design function from its early roots into a high-performing team, building standards, rituals, and mentorship to shape a durable culture of product craftsmanship
Act as the steward of product excellence and user experience across the entire platform, architecting how Zuma feels, how AI interacts with users, how insights are surfaced, how tasks are completed across channels, and how trust is built between human and machine

Skills

Key technologies and capabilities for this role

Product DesignUX DesignDesign LeadershipAI UXUser ExperienceInteraction DesignDesign SystemsUser ResearchPrototypingVisual Design

Questions & Answers

Common questions about this position

What is the salary for the VP of Product Design role?

This information is not specified in the job description.

Is this a remote position or what is the location requirement?

This information is not specified in the job description.

What are the key responsibilities for this role?

You will collaborate with the executive team and founders on product strategy, design for multiple personas in property management, drive user-centric thinking with a systems-oriented approach, and define new interaction patterns for AI collaboration.

What is the company culture like at Zuma?

Zuma seeks passionate, innovative individuals eager to leverage technology to redefine customer-business interactions, with a focus on building groundbreaking agentic AI for property management as part of a rapidly scaling team post-Series-A.

What makes a strong candidate for the Head of Design role?

Exceptional talent ready to steward product excellence, reimagine user experiences with AI agents in property management, collaborate at executive levels, and bring a high-craft, systems-oriented, user-centric design approach.

Zuma

Develops human-centric AI solutions for businesses

About Zuma

Zuma develops human-centric artificial intelligence solutions aimed at enhancing human capabilities across various industries such as technology, finance, and healthcare. Their products are offered through a software-as-a-service (SaaS) model, allowing clients to access AI technology via the cloud for a subscription fee. This approach not only provides a steady revenue stream but also enables scalability. Zuma's AI solutions are designed to be user-friendly, focusing on improving customer service through tools like AI chatbots and assisting businesses in making data-driven decisions with machine learning algorithms. Targeting the B2B market, Zuma provides demos of their products to businesses, distinguishing themselves from competitors by emphasizing user experience and human enhancement in their AI offerings.

Santa Monica, CaliforniaHeadquarters

2021Year Founded

$6.5MTotal Funding

EARLY_VCCompany Stage

Enterprise Software, AI & Machine LearningIndustries

51-200Employees