Common Room

Head of Design

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Customer Intelligence, B2B Software, SaaSIndustries

About Us

Common Room is the customer intelligence platform that captures every buying signal, giving companies superpowers with AI enrichment and automation to reach the right person with the right context at the right time. Despite an explosion of buyer signals, companies are left struggling with siloed point solution vendors, bloated tech stacks, and unactionable "intent" data. Common Room brings together all the buying signals you care about in one place so you can track the entire customer journey, match signals to real people and accounts, take action and automate. We’ve raised over $50 million from top-tier investors including Greylock, Index, and Madrona to build the world's first customer intelligence platform for modern B2B companies. And we’re backed by 25+ operators from the fastest-growing companies in the world such as Figma, Stripe, Airtable, Slack, Notion, Loom, and more.

You + Common Room? You’d be joining a team that revels in asking hard questions, collaborating gladly, and making decisions quickly—a team that values simplicity, passion, trust, each other, and our customers above all. So hello! Please, knock on our door. We'd love to meet you.

Why We Need You

Design is core to how we build and differentiate. We’re looking for a Director of Design who can operate as a player-coach: someone eager to roll up their sleeves and ship high-quality work, while also guiding the design function as we scale our product and brand.

You’ll work closely with product, engineering, marketing, and go-to-market teams to shape elegant, intuitive experiences—both in our product and in how we tell our story. You’ll balance day-to-day design execution with long-term team leadership, helping define our design culture, processes, and standards from the ground up.

This is a rare opportunity to own design in a high-growth startup with clear product-market fit, category-defining potential, and a passionate user base. If you love working in the middle of product, brand, and business—and want to leave your fingerprints on something big—we want to meet you.

How You’ll Contribute

  • Design Hands-On: Own and execute key design work across product and brand—especially in high-impact areas like UX patterns, dashboards, onboarding, and storytelling.
  • Lead by Example: Set a high bar for craft, speed, and clarity. Model best practices in product and design ledt thinking, prototyping, and cross-functional collaboration.
  • Grow the Team: Help recruit and mentor other designers. Shape a culture that prioritizes simplicity, customer empathy, and high-velocity learning.
  • Persona Centric: Lead the charge in ensuring we build a deep understanding across the company of who are users are, what they care about, and jobs they need to get done.
  • Bridge Product and Brand: Ensure a consistent design language across our product UI, website, marketing materials, and customer-facing assets.
  • Own Design Systems: Evolve our existing design system and UI foundations to support faster iteration and cohesive user experiences.
  • Advocate for the User: Leverage customer research, product usage data, and cross-functional input to drive design decisions.
  • Partner Across Functions: Collaborate closely with PMs, engineers, marketers, and GTM leads to shape strategy and deliver impactful work.

What We’re Looking For

  • 8+ years of experience in product and/or brand design, including time spent at high-growth B2B SaaS companies.
  • A strong individual contributor portfolio that demonstrates clarity, craft, and usability across product and marketing experiences.
  • Experience mentoring or managing other designers, even informally, with an interest in team building and coaching.
  • A person with a strong growth oriented mindset.
  • Comfortable toggling between strategic leadership and tactical execution.
  • Strong collaboration and communication skills—especially in remote, async-friendly environments.
  • Familiarity with data-rich or workflow-centric tools (bonus for PLG, RevOps, or G

Employment Details

  • Location Type: Remote
  • Employment Type: FullTime

Skills

Product Design
Brand Storytelling
User Experience (UX)
User Interface (UI)
Design Leadership
Design Systems
Collaboration
Communication

Common Room

Sales and marketing platform for customer insights

About Common Room

Common Room offers a platform that helps businesses track their customer journey across various channels, such as social media and product usage. It identifies potential customers showing intent to purchase, enabling sales teams to engage effectively and enhance their sales process. The platform operates on a freemium model, allowing users to start for free and upgrade for advanced features, and it integrates with various tools like CRM systems for a comprehensive view of customer interactions. The goal is to empower businesses to accelerate their sales pipeline and improve product adoption.

Seattle, WashingtonHeadquarters
2020Year Founded
$102MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Unlimited Paid Time Off
Paid Company Holidays
Monthly Remote Stipend
Paid Family Leave

Risks

Competition from AI-powered sales platforms like Gong is increasing.
Community-led growth strategies may require platform adaptation.
In-office work trends could impact talent attraction if remote work is maintained.

Differentiation

Common Room integrates with platforms like GitHub for a unified customer view.
The platform uses AI to identify potential customers showing purchase intent.
Common Room's freemium model attracts a broad user base, converting them to paid customers.

Upsides

Increased focus on AI-driven sales tools enhances personalized customer interactions.
Community-led growth strategies provide opportunities for business insights.
Demand for SDR and AE efficiency tools benefits Common Room's target market.

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