VP Insights and Enablement

About PatientPoint

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Location: Cincinnati, OH, New York, NY, or Remote

Job Summary

The Vice President, Insights & Enablement is an influential thought leader for PatientPoint and the Point of Care Industry and also is an operational people leader whose team drives client confidence via the measurement of PatientPoint campaigns. This team analyzes the sales impact of point-of-care (POC) marketing campaigns, conducts primary market research and customer satisfaction, assesses the business impact for PatientPoint clients, and presents results to help clients decide how to improve the performance of future campaigns.

What You’ll Do

• Team Leadership: VP will lead a multi-tiered team responsible for campaign measurement, and market research.
• Thought Leadership: VP should have a thorough understanding of the application of both HCP and Patient-level test and control measurement across multiple marketing channels (i.e. POC, digital, Linear TV, OTT, etc.), as well as the ability to speak to Marketing Mix Models.
• Technical Expertise: VP will support the commissioning qual and quant research studies, look for correlations, and identify trends in the data – for the expressed purpose of driving the business forward. This person must also stay ahead of the curve on issues which may impact the industry, such as the increase adoption of marketing mix modeling, as well as collaborating to find unique and innovative ways to measure non-traditional campaigns.
• Expert Data Storyteller: This person will be asked to serve as one of the “voices” of PatientPoint. The VP will be a regular at industry conferences, participate in expert panel discussions, represent PatientPoint positively in the media, and author editorials & white papers. An industry influencer that will extend PatientPoint’s thought-leadership position in the market. As such, a mastery-level communicator (both written and orally) is a must.
• Client Relationship Building: Be prepared to engage frequently and authentically with PatientPoint clients (Pharma, Biotech, HC Retail) to develop more strategic and consultative engagements and relationships. On a client-by-client basis, determine where to focus relationship-building efforts, based on who the key decision-makers might be, and based on who may need more education/information to gain more confidence spending in the PoC channel and against PatientPoint solutions. Help PatientPoint continue to be a trusted ‘go-to advisor’ for clients across all their major POC business opportunities.
• Capabilities Development: PatientPoint prides itself on its strong commitment to measurement, transparency, and creative application of best-in-class industry tools (some proprietary, some third party). The Insights and Enablement Team is continually innovating both its core solutions and incubating new ones. This VP will have an opportunity to make significant contributions to this body of work, by leveraging and deploying specialized capabilities, upon which they will build a firm-wide reputation as a SME in those areas.
• Collaboration: Work closely with PatientPoint Sales and Internal Support functions (i.e., Sales Enablement, Pricing, etc.) to support efforts to drive sponsor renewals, upsell where appropriate, and support pricing proposals. VP will also collaborate with best-in-class internal data science/data ops teams to drive automation and leverage ML models.

What We Need

• 10+ years Life Sciences Experience: On either the Client (i.e. J&J, Pfizer, Merck, GSK, etc.), Agency (PHM, Initiative, etc.), or Vendor (IQVIA, Veeva, Ips