Head of Market Insights
ZoomSalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Health Tech, Healthcare, SoftwareIndustries
Requirements
The Market Research Manager should have experience in leading the design, implementation, and analysis of market research. Experience with qualitative and quantitative research methods, including surveys and focus groups, is necessary. The role requires collaboration with product, engineering, sales, marketing, and customer success teams. Familiarity with AI tools and a customer-centric approach are also important.
Responsibilities
The Market Research Manager will uncover actionable insights to inform product strategy, growth, and innovation. They will enhance the voice of the customer by employing research methods, analyzing data, and generating recommendations. The manager will collaborate with internal teams to inform business decisions and coordinate with external research partners. Responsibilities include fostering a customer-centric culture, executing research projects, developing methodologies, and analyzing data from various sources.
Skills
Market Research
Data Analysis
Healthcare Technology
AI Integration
Product Development
Strategic Planning
Team Leadership
PointClickCare
Cloud-based EHR solutions for senior care
About PointClickCare
PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.
Mississauga, CanadaHeadquarters
2000Year Founded
$220MTotal Funding
GRANTCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees
Benefits
Competitive financial rewards & equity potential
Comprehensive benefits available from day 1
Midweek mingles with free lunch
Wellness spending account
Retirement savings plan with employer match
Flexible PTO
Hybrid work models
Parental leave
Family planning support
Training & development programs
Corporate discounts program
Summer half-day Fridays
Health & wellness programs
Risks
Integration with Angel Care Medical may face inventory and billing challenges.
Real-time lab result integration with Sensiva Health raises data privacy concerns.
California network expansion may lead to increased regulatory scrutiny and compliance needs.
Differentiation
PointClickCare offers a comprehensive EHR platform for post-acute care providers.
Harmony platform improves patient transitions between acute and post-acute care facilities.
Largest post-acute care data cloud provides real-time insights for informed decision-making.
Upsides
Partnership with Kno2 enhances nationwide data exchange and interoperability.
Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.
Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.
Related Jobs
RemoteRemoteStaff Data Scientist, Consumer
RedditSalary not specified
- Full Time
- Junior (1 to 2 years), Senior (5 to 8 years)
RemoteSr Market Research Analyst
PatientPointSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteSenior Analyst, Customer Insights
ArcadiaSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteMarket Intelligence Director
1PasswordSalary not specified
- Full Time
- Expert & Leadership (9+ years)
RemoteLead User Researcher
AtticusSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteBrand Marketing Manager
AcornsSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteCustomer Experience Manager
AlmaSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteManager, Voice of the Customer
Constant ContactSalary not specified
- Full Time
- Expert & Leadership (9+ years)
RemoteCompetitive Intelligence Director (Remote)
KnowBe4Salary not specified
- Full Time
- Expert & Leadership (9+ years)